Brittany Van Der Ende
Menangle
Summary
Proven HR Manager with a track record of enhancing employee engagement and legal compliance at Direct Traffic. Skilled in HRIS and performance management, proficient at resolving conflicts and fostering a culture of continuous improvement. Achieved significant improvements in workforce planning and compliance processes, demonstrating strong leadership and strategic planning abilities. Well-qualified HR Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience taking on new professional challenges
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Direct Traffic Pty Ltd
01.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conduct disciplinary process', communicate employee terminations as required.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversee payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Led decision-making and implementation of HR policies, procedures, programs, and functions.
- Ensured legal compliance in accordance with state and federal laws by developing and implementing company policies & procedures and conducting regular audits and updating documents as necessary.
- Facilitated onboarding sessions and on-the-job training for new hires.
- Conducted internal investigations related to bullying and harassment claims and other workplace conflicts, providing resolution that preserved the integrity of the company's values.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Worked with managers to achieve compliance with organisational policies.
- Used technologically relevant digital systems to manage payroll.
- Instructed senior leaders on appropriate employee corrective steps.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Fostered positive work environment through comprehensive employee relations program.
- Managed workers compensation claims and the return to work process for injured workers.
Compliance Officer
Direct Traffic Pty Ltd
01.2017 - 01.2023
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted culture of continuous improvement through ongoing evaluation and refinement of compliance programs.
- Collaborated with senior management to address compliance concerns, fostering culture of shared responsibility.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
- Leveraged technology solutions for efficient tracking and reporting of compliance related activities.
- Ensure continuous improvement in compliance practices by setting up feedback loop with key stakeholders.
- Maintained a compliant work environment.
- Developed and implemented corrective action plans for non-conforming issues.
- Developed and maintained relevant WHSE risk assessments.
Principal Consultant
Advance Workplace Compliance Pty Ltd
04.2021 - Current
- Develop and implement integrated management systems for various clients to comply with ISO 14001 Environmental Management, ISO 45001 Occupational Health & Safety, and ISO 9001 Quality Management.
- Facilitate Internal Audits for various clients.
- Facilitate Annual Management reviews for various clients.
- Assist with continuous improvement through ongoing evaluation and refinement of compliance programs for various clients.
- Developed and implemented corrective action plans for non-conforming issues.
- Developed and maintained relevant WHSE risk assessments.
- Provide strategic advice on sensitive Human Resource matters.
- Provide disciplinary action plans and guidelines.
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
- Evaluated business processes, identifying inefficiencies and recommending targeted improvements.
- Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
Compliance Manager
Kerway Asphalting Pty Ltd
12.2016 - 01.2025
- Managed compliance efforts, reporting and audits.
- Developed and implement WHSE & HR policies and procedures in alignment with the regulator and ISO 9001, ISO 45001, and ISO 14001.
- Reviewed files, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
- Evaluated third party vendors adherence to applicable laws and regulations before engaging in their services.
- Conducted internal audits to ensure compliance to the relevant laws and regulations, and formulated detailed recommendations based on audit findings to support annual planning and setting annual objectives.
- Improved audit outcomes by establishing continuous improvement plans.
- Addresses compliance issues by developing and implementing corrective action plans.
- Develop and carry out risk assessments on high-risk works.
Office Manager
Longlife Linemarking Pty Ltd
03.2013 - 10.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities.
- Coordinated office events, meetings, ensuring optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organization strategies.
- Assisted in recruitment process, conducting interviews and onboarding new employees.
- Developed comprehensive polices relevant to WHS&E contributing to a positive workplace culture.
- Contributed to WHS by ensuring compliance with established protocols and conducting regular audits and inspections.
Education
Cert IV in Human Resource Management
06-2023
Cert IV in Workplace Health And Safety
01-2022
High School Diploma -
Maclean High School
01-2011
Skills
- HR policies, procedures, and performance management
- HR Legal Compliance
- Health & Safety Programs
- Training and mentoring
- Workers' Compensation Claim Management
- Employee relations
Timeline
Human Resources Manager
Direct Traffic Pty Ltd
01.2023 - Current
Principal Consultant
Advance Workplace Compliance Pty Ltd
04.2021 - Current
Compliance Officer
Direct Traffic Pty Ltd
01.2017 - 01.2023
Compliance Manager
Kerway Asphalting Pty Ltd
12.2016 - 01.2025
Office Manager
Longlife Linemarking Pty Ltd
03.2013 - 10.2016
Cert IV in Human Resource Management
Cert IV in Workplace Health And Safety
High School Diploma -
Maclean High School
Similar Profiles
Jayden HallJayden Hall
Traffic Controller at Direct TrafficTraffic Controller at Direct Traffic
Mark LeslieMark Leslie
Traffic Controller/TMA Driver at Direct Traffic SolutionsTraffic Controller/TMA Driver at Direct Traffic Solutions
PEDRO FUNDORA JRPEDRO FUNDORA JR
Capacity Account Manager at Direct Traffic SolutionsCapacity Account Manager at Direct Traffic Solutions
Jude BargwannaJude Bargwanna
Heavy Equipment Operator at Simpson EarthHeavy Equipment Operator at Simpson Earth
Elizabeth MaluElizabeth Malu
Full Time Specialist Medical Receptionist at Brain And Spine Clinic, NeurosurgeryFull Time Specialist Medical Receptionist at Brain And Spine Clinic, Neurosurgery