Brittney Perriotte
Sydney,NSW
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
OSHC EDUCATOR
Gowrie NSW
11.2025 - Current
- Collaborated with colleagues to enhance educational programs and share best practices.
- Organized extracurricular activities promoting social skills and community involvement among students.
- Established positive rapport with students by actively listening to their concerns and providing support when needed.
- Provided warm, supportive environment for developing social, and emotional growth.
Customer Support Specialist
Nisbets Express Catering Equipment
03.2022 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers in product selection, enhancing overall satisfaction and loyalty.
- Managed order processing and tracking using CRM software, ensuring timely deliveries.
- Collaborated with sales team to address customer feedback and improve service quality.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
Bank Teller
BOQ
06.2021 - 03.2022
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Assisted clients in account inquiries, providing exceptional service to enhance customer satisfaction.
- Maintained cash drawer integrity through meticulous record-keeping and daily reconciliations.
- Educated customers on available products and services, promoting financial literacy and engagement.
Crew Trainer/Children's Party Host
McDonald's
04.2013 - 05.2021
- Trained new crew members on operational procedures and customer service standards.
- Oversaw daily shift operations to ensure adherence to quality and safety protocols.
- Improved team performance by implementing effective training techniques and feedback mechanisms.
- Mentored staff in food preparation processes, enhancing efficiency and consistency in service delivery.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Coordinated engaging party activities to enhance guest experience and satisfaction.
- Maintained a clean and welcoming environment for guests by overseeing setup, decoration, and cleanup activities.
Education
High School Diploma -
Leumeah High School
Leumeah, NSW09-2016
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Time management
- Positive reinforcement
- Conflict resolution
- Active listening
- Customer service
- Problem resolution
- Call center experience
Timeline
OSHC EDUCATOR
Gowrie NSW
11.2025 - Current
Customer Support Specialist
Nisbets Express Catering Equipment
03.2022 - Current
Bank Teller
BOQ
06.2021 - 03.2022
Crew Trainer/Children's Party Host
McDonald's
04.2013 - 05.2021
High School Diploma -
Leumeah High School