Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Bassam Mahmoud

Sydney,NSW

Summary

Customer-focused professional with a successful track record in cultivating partnerships and identifying business opportunities. Senior Sales Consultant skilled at maintaining composure in high-pressure situations. Proficient in consultative sales and strategic marketing planning. Detail-oriented and hardworking, bringing high energy to a dynamic new role.

Overview

7
7
years of professional experience

Work History

Senior Sales Consultant

By Dezign
Auburn, NSW
11.2017 - Current
  • Sales Manager at decorclass in Saudi Arabia 1997-2011
  • Built relationships with key clients through regular meetings and follow-up calls.
  • Developed strong product knowledge to better advise customers about solutions for their needs.
  • Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing.
  • Maintained an up-to-date database of leads, customers and prospects utilizing CRM tools.
  • Identified new business opportunities by analyzing market trends and competitors' activities.
  • Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.
  • Researched industry trends, competition landscape, pricing strategies to inform decisions related to sales initiatives.
  • Ensured compliance with company standards in regards to quality control processes at each stage of the sale cycle.
  • Implemented innovative approaches for enhancing customer engagement throughout the life cycle of a sale.
  • Assessed clients' needs and created plan of action to provide business solutions.
  • Developed large base of repeat clientele through various methods, including quick return phone calls and truthful responses to questions.
  • Motivated sales staff to exceed sales targets by boosting morale with team-building activities and encouraging friendly competition.
  • Cultivated customer and community relationships to promote long-term business growth.
  • Collaborated with team to discuss successful sales techniques and ways to implement such strategies.
  • Improved bottom-line profits by creating sales presentations to highlight product benefits.
  • Maximized company profit by securing venture capital to purchase rare inventory.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Exceeded department expectations for productivity and accuracy levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Conducted market research to identify selling possibilities and evaluate customer needs.

Education

Bachelor of Interior Decoration - Interior Decoration

Lebanese University
Lebanon
06-1995

Skills

  • Effective Sales Approaches
  • Solution sales
  • Business Development
  • Competitor Analysis
  • Sales Analysis
  • Market Research
  • CRM Software
  • Sales Training
  • Interpersonal and written communication
  • Outbound sales calling
  • High quality presentations
  • Sales Presentations

Languages

English
Professional
Arabic
Native/ Bilingual
French
Professional

Accomplishments

  • Pride of Workmanship Award 2022

References

References available upon request.

Timeline

Senior Sales Consultant

By Dezign
11.2017 - Current

Bachelor of Interior Decoration - Interior Decoration

Lebanese University

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Bassam Mahmoud