Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Broc Horsburgh

Brisbane

Summary

Diligent Telecommunications professional with a background in managing complex projects across Australia. Known for innovative thinking and delivering projects on time and within scope. Demonstrated ability to adapt to a continuously evolving industry.

Overview

13
13
years of professional experience

Work History

Telecommunications Technician

Network Solutions
06.2011 - Current
  • Pre-sales Technical design. ( GPON, traditional ethernet, CCTV, and VMS)
  • Collaborated with other vendors, engineers, and stakeholders to troubleshoot and resolve technical issues.
  • Performed remote and on-site maintenance and updates.
  • Respond to service requests during and after business hours.
  • Provide training to customers to reduce level 1 service calls and empower the client to proactively resolve simple network issues.
  • Design CCTV, GPON, WIFI, & traditional ethernet infrastructure for new customers. Considering current equipment and the customer's future goals
  • Ensured adherence to industry standards and regulations (S009)during all phases of project implementation, maintaining a safe working environment at all times
  • Liaise with customers, vendors & stakeholders to ensure project delivery and customer satisfaction.
  • Upgraded legacy systems to newer technologies
  • Install Layer 1 network infrastructure, including splicing and testing of optical fibre. Installation of Cat 6 / Cat6a
  • Installation & configuration of WIFI networks
  • Installation & configuration of GPON.
  • Installation & configuration of ethernet networks
  • Quoting of network equipment installation & configuration.

Education

Trader Certificate ( Cert 3) - Data & Voice

TAFE Queensland
Eagle Farm
06-2017

Skills

  • Fiber Optic Splicing & Testing
  • Troubleshooting
  • Wireless Networking
  • Network Troubleshooting
  • GPON
  • Switching & Routing
  • CCTV
  • Self Motivation
  • Analytical Thinking
  • VoIP Systems
  • Structured cabling
  • Project Management

Accomplishments

  • Achieved the successful design & installation of the Snowy 2.0 network infrastructure rollout. I managed the installation of > 1000 Wierless access points, > 150 switches, >700 ONTs. Managed the installation of the physical cabling of these devices and configured the network to the client's specifications.
  • Achieved the successful server room relocation at QT Gold Coast. I managed the move of all cabling switches and servers of the QT Gold Coast server room in a live hotel with only 1 hour of downtime.


Timeline

Telecommunications Technician

Network Solutions
06.2011 - Current

Trader Certificate ( Cert 3) - Data & Voice

TAFE Queensland

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Broc Horsburgh