Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brock Abdilla

Singleton Heights,NSW

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

11
11
years of professional experience

Work History

Logistics Manager

Easylift Towing & Courier
10.2019 - Current
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Directed shipping and receiving of wide range of products daily.
  • Kept corporate departments and customers updated on critical shipments.
  • Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.

Hospitality Worker

Multiple Employers
08.2013 - Current
  • Identified and resolved customer complaints concerning food or lodging.
  • Acknowledged outstanding staff performance to boost morale.
  • Assisted in setting up and breaking down banquet events.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Observed established health and safety regulations to safeguard teams and guests.
  • Trained new staff members on proper customer service and hospitality policies.

Child Care Educator

Fletcher Earling Learning Centre
02.2013 - 09.2019
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Coordinated schedules of activities, events, and field trips.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Education

Responsible Service of Alcohol

Clear To Work
Online
03.2024

Certificate III - Childcare

Tafe NSW
Belmont
11.2013

Certificate III - Retail/Sales

Tafe NSW
Belmont
11.2012

High School Diploma -

Belmont Christian College
Belmont, NSW
11.2011

Skills

  • Customer Engagement
  • Cross-selling products and services
  • Strategic Planning
  • Performance Management
  • Customer Service and Communication Skills
  • Childcare Regulations
  • Childcare experience
  • Calm Under Pressure
  • Marketing
  • Business Administration

Timeline

Logistics Manager

Easylift Towing & Courier
10.2019 - Current

Hospitality Worker

Multiple Employers
08.2013 - Current

Child Care Educator

Fletcher Earling Learning Centre
02.2013 - 09.2019

Responsible Service of Alcohol

Clear To Work

Certificate III - Childcare

Tafe NSW

Certificate III - Retail/Sales

Tafe NSW

High School Diploma -

Belmont Christian College

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Brock Abdilla