Brock Bradford
Mount Pleasant,QLD
Summary
Skilled Production Worker offering experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Awards Production Operative/Graphic Design
Full Colour Badges
02.2022 - 07.2023
- Handled day-to-day shipping and receiving overseeing more than 40 packages per day.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff
- Problem solving to maintain productivity goals and to address production issues.
- Final quality control to ensure production values.
- High organizational skills to meet demanding production goals.
- Worked outside of normal hours when needed to keep projects on schedule.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Creating digital artwork and overseeing production of all incoming engraved awards.
Office Administrator/Graphic Design
Beren Pty Ltd (Online Workwear)
02.2019 - 02.2022
- Customer Liaison for all incoming orders: including all aspects of ordering, from initial enquiry through to graphic design, quoting, billing and customer satisfaction.
- Web maintenance including page design, product uploads, improving media, pricing and inventory control and management.
- Liaison between all departments to ensure deadlines were met consistently.
- Corresponding with product suppliers.
- Account management
- Advanced customer service responsibilities including conflict resolution.
Skills
- Digital Imagery
- Image Manipulation
- Microsoft Office Expertise
- Production Coordination
- Concept Visualization
- Adobe Systems Software
- Word Processing
- Production Standards
- Adaptability and Flexibility
- Adobe Creative Suite
Extra Abilities
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Maintaining organized work area by cleaning and removing hazards.
- Assembled products according to changing daily work orders and specific customer needs.
- Ensuring products matched documentation for accuracy and quality.
- Collaborating with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Packaging goods in safe containers to prepare for shipping, adhering to packaging protocols.
References
Mallika Filmer
Full Colour Badges
0406 392 380
Estelle Saunders
Full Colour Badges
0432 935 447
Kim Wells
Beren Pty Ltd
0412 576 116
Timeline
Awards Production Operative/Graphic Design
Full Colour Badges
02.2022 - 07.2023
Office Administrator/Graphic Design
Beren Pty Ltd (Online Workwear)
02.2019 - 02.2022
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