Brock Paynter-Davis
Cowes,VIC
Summary
Proven track record of enhancing customer experiences at Penny Lane Cafe, showcasing exceptional customer service and attention to detail. Adept in team collaboration and maintaining high safety standards, consistently improving operational efficiency. Holds a Victoria Driver's License, underscoring reliability and responsibility. Achieved positive feedback through meticulous work ethic and interpersonal skills. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Penny Lane Cafe
2021.02 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Laborer
Pro Paint
2024.08 - Current
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Loaded, unloaded, and moved material to and from storage and production areas.
Laborer
Ray Mattock Concreting
2024.07 - 2024.08
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
Retail Worker
Coles Supermarket
2022.06 - 2023.03
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
No Degree -
Bass Coast Secondary College
Wonthaggi, VIC10.2023
Skills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Punctual and Reliable
- Customer Service
- Hand-Eye Coordination
- Team Collaboration
- Victoria Driver's License
- Patience and Empathy
- Reliable and Responsible
Certification
White Card- Was obtained through school a few years back
Refrences
Lee Hennessy- 0412 566 055
Ray Mattock- 0418 560 202
Timeline
Laborer
Pro Paint
2024.08 - Current
Laborer
Ray Mattock Concreting
2024.07 - 2024.08
Retail Worker
Coles Supermarket
2022.06 - 2023.03
Restaurant Waiter
Penny Lane Cafe
2021.02 - Current
No Degree -
Bass Coast Secondary College
White Card- Was obtained through school a few years back
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