Brock Richardson
Customer Service
Bathurst,NSW
Summary
My Availability is very flexible Weekdays and Weekends days and night shifts.
Dynamic and adaptable Customer Service Cashier with a proven track record at Cineplex, excelling in cash management and conflict resolution. Demonstrated ability to enhance customer satisfaction and streamline service operations, achieving a significant increase in customer retention. Skilled in multitasking and organization, ensuring high-quality service delivery and team collaboration.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Cineplex
Nerang, Queensland
06.2023 - 10.2024
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Provided customer service support by answering phones when needed.
- Inspected finished product for presentation accuracy before serving customers.
- Expertly managed drink orders for a high-volume bar, serving customers.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Home School
Bathurst, NSW01-2024
Nerang State High School
Nerang, QLD12-2023
Skills
- Cash handling expertise
- Calm demeanor
- Basic math
- Positive and professional
- Up-selling techniques
- Conflict resolution
- Customer satisfaction
- Cash management
- Multitasking and organization
- Customer service
- Phone etiquette
- Reliability and punctuality
- Attention to detail
- Quality assurance
- Adaptability and flexibility
Timeline
Customer Service Cashier
Cineplex
06.2023 - 10.2024
Home School
Nerang State High School
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