Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Brock Starr

Park Ridge,QLD

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Supportive Accounting Assistant known for taking initiative to maintain best-in-class accounting services. Proven history of helping modernize offices while maintaining financial recordkeeping. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Cashier

The Star
Broadbeach, Gold Coast, Queensland
11.2022 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Collected payments and provided accurate change.
  • Discounted purchases by scanning and redeeming coupons.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Junior Tax Accountant

The Accounting Practice Pty Ltd
Merrimac, Gold Coast, QLD
11.2021 - Current
  • Performed audits of operational and financial areas to check compliance.
  • Delivered superior level of customer service to small business clients.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Researched tax issues and identified potential areas of non-compliance.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
  • Ensured that all required documents were properly filed with relevant federal, state, local, or other governmental agencies within established deadlines.
  • Created reports summarizing key findings from completed projects for management review.
  • Calculated estimated quarterly payments for both individuals and businesses as well as reconciling any discrepancies between actual payments versus expected amounts due.

Customer Service Representative

KFC
Gold Coast, Robina, QLD
11.2018 - 11.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

Bachelor of Business - Accounting

Griffith University
Gold Coast, QLD
02-2024

Diploma of Business - Business

Prestige Service Training
Robina, QLD
12-2020

Skills

  • Cash Handling
  • Customer Service
  • Records Maintenance
  • Sales Expertise
  • Daily Reporting
  • Customer Service Excellence
  • Inventory Management
  • Customer Relations
  • Complex Problem-Solving
  • Credit and Cash Transactions
  • Money Handling
  • Cash Management
  • Cash Drawer Balancing
  • Proficient in Excel, Handisoft

Affiliations

  • Love for working out and bettering myself in the gym day in and day out.
  • Enjoy learning the art of combat sports.
  • Enjoy taking care of my animals

References

References available upon request.

Timeline

Cashier

The Star
11.2022 - Current

Junior Tax Accountant

The Accounting Practice Pty Ltd
11.2021 - Current

Customer Service Representative

KFC
11.2018 - 11.2020

Bachelor of Business - Accounting

Griffith University

Diploma of Business - Business

Prestige Service Training

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Brock Starr