Brock Turpin
Portarlington
Summary
Reliable and efficient worker that succeeds at promoting customer loyalty and satisfaction with purchases due to diligent attention to the customers needs. Knowledge about product merchandising, payment processing and cleaning.
Dependable with superior work ethic, that is well organised, dedicated and extremely hard working.
Overview
2
2
years of professional experience
Work History
Butcher Shop Assistant
Bellarine Country Butchers
04.2023 - Current
- Maintained clean and organized workspace, ensuring efficient operations and adherence to health and safety regulations.
- Provided exceptional customer service with prompt assistance, answering questions on meat selection, preparation, and cooking techniques.
- Contributed to positive work environment by displaying professionalism, punctuality, and strong teamwork skills.
- Ensured compliance with food safety guidelines by regularly sanitizing surfaces and equipment throughout workday.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Retail Worker
Woolworths Supermarket
10.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained clean and organized sales floor, enhancing overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within store.
- Delivered exceptional customer service with friendly demeanor, resulting in increased repeat business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree -
Bellarine Secondary College
Drysdale, VICSkills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Professional Appearance
- Order Processing
- Customer Assistance
- Food Safety Compliance
- Safe Food Handling
- Safety practices
- Forklift Operation
- Sanitation Procedures
- Training personnel
Affiliations
- Portarlington Football Club
Additional Information
References
Cheyne Kelly - Portarlington Football Club
0413 367 755
Andrew Beeston - Bellarine Country Butchers
0401 445 117
Jules Igoe - Woolworths Portarlington
0419 117 435
Timeline
Butcher Shop Assistant
Bellarine Country Butchers
04.2023 - Current
Retail Worker
Woolworths Supermarket
10.2022 - Current
No Degree -
Bellarine Secondary College
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