Brodie Gaudron-Smith
Campbelltown,NSW
Summary
Dynamic and dependable, excelled at Waminda Bakery by enhancing customer satisfaction and streamlining operations. Leveraged exceptional customer service and cash handling skills to foster positive relationships and boost sales. Demonstrated a strong ability to multitask, ensuring efficiency and quality in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Barista
Waminda Bakery
Waminda NSW
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Cashier
Waminda Bakery
Waminda NSW
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Increased sales of promotional items by informing customers about current offers.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Food Preparation Worker
Waminda Bakery
Waminda Nsw
06.2023 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Ambarvale High School
Campbelltown, NSWSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Cash register operation
- Espresso machine operation
- Safe food handling
- Quality control
- Inventory management
- Performance improvement
- Up-selling
- Excellent math skills
- Product upselling
- Sales expertise
- Product displays
- Basic math
- Multitasking and organization
- Clear communication
- Team collaboration
- Physical stamina
- Front counter maintenance
Timeline
Barista
Waminda Bakery
06.2024 - Current
Cashier
Waminda Bakery
06.2023 - Current
Food Preparation Worker
Waminda Bakery
06.2023 - Current
Ambarvale High School