Brodie Prefontaine
Brisbane
Summary
Dedicated and hard working personal assistant with over 7years experience in management and account handling. Proven ability to manage all aspects of gym operations, from payroll, staff training, member engagement and events planing. With a strong focus on time management and communication between staff and members, both in person and online. Proactive on the spot thinking in past-paced environments while still ensuring smooth operations and providing outstanding service.
Since working at Velocity Fitness and Health and I have expanded my experience in creating a safe and engaging environment for children, parents, staff and gym members. Creating that home away from home environment for an overall improved positive mindset. Ensuring a clear understanding of expectations between all parties whilst maintaining attention to detail.
Overview
12
12
years of professional experience
Work History
Personal Assistant & Gym Accounts Manager
Velocity Fitness and Health
07.2019 - Current
- Serve as the first point of contact for staff and gym members. As well as incoming visitors, phone calls, emails and social media messages, ensuring prompt responses and appropriate follow ups.
- Strong focus on building a strong company culture that fosters teamwork, collaboration and motivation amongst staff in their daily tasks.
- Maintain appropriate filing of personal and professional documentation for both staff members and gym members. Including data entry, direct debits and pre-workout medical clearances.
- Oversee personal and professional calendars and coordinated appointments for future events. Such has fitness competitions and charity fundraisers.
- Maintain confidentiality and discretion while handling sensitive information from company operations and funds management to the personal and confident information shared from staff and members.
- Assist in personal tasks such as scheduling appointments or running errands for the owner of the company.
- Plan and assist with weekly kids and teens exercise classes. Ensuring all parents and children/teenagers are feeling safe and satisfied with our services.
- Plan and assist with weekly mums and bubs classes. Including but not limited to child minding while mums partake in sessions.
- Manage and process weekly staff payroll, as well as quarterly BAS and staff superannuation contributions in compliance with labor laws.
- Assist in the interviewing and onboarding new staff and trainers.
Beauty Therapist
Self Employed
01.2013 - 10.2016
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients while working around my home life with two small children.
Education
First Aid & CPR Certified -
My Industry Training - Adapt Education
02-2025
Certificate III & IV in Beauty Therapy - Beauty Therapy
TAFE Queensland
QLD12-2006
High School Diploma -
Rochedale State High School
Rochedale, QLD12-2005
Tamblyn Model Management And Deportment
Brisbane, QLD12-2005
Certificate II in Business
Brisbane, QLD12-2005
Skills
- Excellent time management
- Multitasking and planning
- Strong work ethic
- Attention to detail
- Professional, mature & respectful
- Discretion and confidentiality
Languages
English
Native or Bilingual
Timeline
Personal Assistant & Gym Accounts Manager
Velocity Fitness and Health
07.2019 - Current
Beauty Therapist
Self Employed
01.2013 - 10.2016
First Aid & CPR Certified -
My Industry Training - Adapt Education
Certificate III & IV in Beauty Therapy - Beauty Therapy
TAFE Queensland
High School Diploma -
Rochedale State High School
Tamblyn Model Management And Deportment
Certificate II in Business
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