Brodie Walker
Sydney,NSW
Summary
Dedicated and results-driven Crew Trainer with 3 years of experience in a fast-paced environment, specializing in employee training, development, and leadership. Proven track record of motivating teams, enhancing performance, and ensuring high standards of customer service and operational efficiency. I was conducting one-on-one coaching sessions, and delivering team-wide training to improve skills and knowledge. Strong communicator with the ability to lead by example and foster a positive, collaborative team culture.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
02.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma -
Erskine Park High School
Sydney, NSW11-2024
TVET Certificate - Automotive Mechanics
TAFE Mount Druitt
Sydney, NSW11-2024
Skills
- Customer service
- Employee training
- Team leadership and supervision
- Complaint resolution
- Team collaboration
- Workplace safety
Extracurricular activities
Taught adults and children martial arts at Kazoku Martial Arts Academy
Timeline
Crew Trainer
McDonald's Restaurant
02.2022 - Current
High School Diploma -
Erskine Park High School
TVET Certificate - Automotive Mechanics
TAFE Mount Druitt
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