Summary
Overview
Work History
Education
Skills
Timeline
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Brody Allen

Pheasants Nest,NSW

Summary

Accomplished Crew Trainer at McDonalds Tahmoor, excelling in customer service and team leadership. Proven track record in elevating team performance through effective training and mentoring, utilizing comprehensive training tools. Demonstrated ability to enhance workplace safety and service efficiency, embodying a results-driven approach with a focus on continuous improvement and critical thinking.


I have a passion for Aviation and recently completed my Multi-Engine command Instrument rating and I am a Private Pilot Licence holder, looking to complete my Commercial Pilot Licence.

Overview

5
5
years of professional experience

Work History

Crew Trainer

McDonalds Tahmoor
07.2019 - 03.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

No Degree - Aviation

FlyOz
Cowra, NSW
05.2024

High School Diploma -

Wollondilly Anglican College
Tahmoor, NSW
11.2021

Skills

  • Customer Service
  • Team Leadership
  • Relationship Building
  • Workplace Safety
  • Active Listening
  • Team leadership and supervision
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Policies and Procedures
  • Training Tools and Resources
  • Clear Communication
  • Critical Thinking
  • Decision-Making

Timeline

Crew Trainer

McDonalds Tahmoor
07.2019 - 03.2024

No Degree - Aviation

FlyOz

High School Diploma -

Wollondilly Anglican College
Brody Allen