Brody Morton
Manor Lakes,Victoria
Summary
I have worked in the hospitality sector for around five years as a restaurant manager, initially at KFC and Nando's. I currently work at Croc's Playcentre in Hoppers Crossing as a venue manager.. I am a highly motivated employee with desire to take on new challenges. I have a strong worth ethic and I am always eager to take on any tasks or new challenges that come my way. I am great with people and find it easy to connect and build relationships with others through my exceptional interpersonal skills. I am quite skilled when it comes to working effectively unsupervised and I am able to quickly master new skills.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Restuarant Manager
Nando's
Point Cook, Victoria
01.2024 - 05.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Delegated daily tasks to team members to optimize group productivity.
Supervisor
CEVA Logistics
Truganina, Victoria
10.2023 - 01.2024
- Directed and supervised team of up to 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
KFC Restaurant Manager
KFC
Manor Lakes, Victoria
09.2021 - 10.2023
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness of our services provided
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Managing budgets and meeting KPI's consistently
- Interviewed and hired new workers offering great personalities, fantastic experience and desire to work hard.
- Counseled and disciplined staff to maintain compliance standards, and performance requirements.
- Monitored customer service standards and took corrective action when needed.
- Promoted special events or discounts to increase sales volume.
- Developed marketing strategies to attract new customers.
- Analyzed operational costs and made recommendations for cost savings.
- Prepared monthly financial reports for upper management review.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Participated in local community events as a representative of the restaurant brand.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Conducted monthly, weekly and daily stock counts to effectively manage stock levels and ensuring we meet the budget requirements
Education
Dual Diploma Sport & Rec, Business Management -
Swinburne University of Tech
Melbourne, VIC12.2022
High School Diploma -
Manor Lakes College
Manor Lakes, Victoria10.2021
Skills
- Training and Development
- Budget Administration
- Shift Management
- Opening and Closing Procedures
- Great communication
- Reliable and Responsible
- Conflict Resolution
- Employee Scheduling
- Customer Service
- Recruitment
- Team Leadership
- Staffing and Sales Reporting
- Money handling
- Operations Management
- Employee Performance Evaluations
- Sales monitoring
- Workload Management
- Customer rapport
- Business Development
- Marketing knowledge
- Budgeting and finance
- Sales Growth
- Cost Control
Accomplishments
- School sports captain throughout schooling (year 6, year 11 and 12)
Certification
• Current first aid and CPR qualification
References
- Hayden Trickey (current Restaurant General Manager)
P: 0484 221 505
E: haydentrickey@hotmail.com
- Suleiman Mugisha (former Assistant Restaurant Manager)
P: 0415 701 029
Timeline
Restuarant Manager
Nando's
01.2024 - 05.2024
Supervisor
CEVA Logistics
10.2023 - 01.2024
KFC Restaurant Manager
KFC
09.2021 - 10.2023
Dual Diploma Sport & Rec, Business Management -
Swinburne University of Tech
High School Diploma -
Manor Lakes College