Brody Walker
Engadine
Summary
Compassionate Enrolled Nurse and Bachelor of Nursing student (2nd year) with 4+ years of experience in providing exceptional patient care in diverse healthcare settings. Proficient in assessing patient needs, developing personalised care plans, and implementing evidence-based practices to enhance patient outcomes.
Known for strong communication skills, teamwork, and the ability to work effectively in fast-paced environments. Committed to ongoing professional development and passionate about advocating for patients' health and wellbeing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker (SIL)
Quality Health Care
06.2024 - Current
- Assisting clients with daily routines and daily living activities including showering, toileting, hoist-transfers, feeding, oral care, and wound care.
- Maintaining detailed and accurate reports of care provided to clients during a given shift and contribute to client's healthcare plan.
- Administering medications as per client's medication chart including S8 and controlled drugs.
- Providing effective clinical handover at the commencement of each shift.
- Responsible for monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Managing challenging behaviours including suicidal ideation, depression, and mild-psychotic episodes.
- Maintaining detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Preparing personalised meals in line with dietician's specifications including minced-moist diets, pureed diets, and thickened fluids.
- Transporting clients to GP appointments, shopping centres, and entertainment events according to determined schedule.
- Keeping clients engaged in social networks and communities participation for enhanced quality of life and well-being.
- Developing strong rapport and trusting relationships with clients to facilitate more effective care and support.
- Providing emotional support to clients, improving their mental health and overall wellbeing.
- Reporting and documenting behaviours of concern displayed by clients and formulating incident reports as required.
Disability Support Worker
LunaCare
01.2024 - 06.2024
- Improving quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Encouraging client's independence with the development of personalised support plans suited to their individual needs and goals.
- Developing and maintaining strong interpersonal relationships with clients, building trust, and earning respect through compassionate care and understanding.
- Providing exceptional personal care services, including bathing, dressing, grooming, tooth-brushing, and feeding assistance.
- Assisting with activities of daily living, including laundry, meal preparation, and household cleaning.
- Monitoring and documenting client vital signs, administering medications, and observing for behavioural changes or adverse affects.
- Collaborating with general practitioners, clinical psychologists, and behavioural specialists to develop and implement comprehensive care plans and effective intervention strategies.
- Providing transportation services to facilitate social outings, grocery shopping, and medical appointments.
- Maintaining accurate and detailed records of patient progress and documentation of services provided at the end of each shift.
- Providing appropriate support to clients with behavioural disorders and mental illnesses including schizophrenia, severe epilepsy, clinical depression, PTSD, autism, and bipolar disorder.
- Engaging in manual handling and providing physical support by lifting, adjusting, and moving clients.
- Adhering to LunaCare policies, procedures, and standards of practice for disability care and support.
- Providing emotional support to clients during challenging times, encouraging resilience, and coping skills.
- Communicating regularly with family members regarding client progress and areas of concerns.
Aged Care Worker (Temp)
Illawarra Retirement Trust
12.2023 - 02.2024
- Assisting with daily feeding, showering, toileting, dressing guidance, grooming, meal preparation, and medication administration (RN supervision).
- Providing dignified and respectful personal care.
- Updating and maintaining accurate patient healthcare plans.
- Enhancing residents' quality of life by providing compassionate and attentive care.
- Operating equipment for patient transportation including hoists, Sarah-steady, wheelchair.
- Monitoring high-risk falls patients.
- Promoting social interaction for isolated seniors through engaging group activities.
- Maintaining clean and safe living environment for all residents, ensuring their wellbeing.
- Collaborating with the multidisciplinary team to develop personalised care plans for each resident.
- Assisting residents with daily living tasks, promoting independence and dignity.
- Adhering strictly to infection control protocols, minimising risk of communicable diseases within facility.
Section Waitress
The Pines Restaurant
11.2020 - 10.2023
Medical Receptionist & Administrator (Temp)
The Family Medical Practice
09.2021 - 04.2022
- Providing compassionate customer service, create welcoming atmosphere for patients and their families.
- Responding to high-volume of telephone-enquiries and email correspondence - up to 200 phone calls and 150 emails per day.
- Increasing patient satisfaction by addressing concerns and answering inquiries professionally and empathetically.
- Facilitating communication and patient document processing across multidisciplinary team.
- Ensuring patient information is updated within practice software.
- Managing sensitive patient correspondence - results, serology reports, medical imaging, transfer of medical records, discharge summaries, specialist referrals and progress reports.
- Ensuring infection prevention and control protocols are maintained and potential hazards are reported.
- Scheduling patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Ensuring patient privacy and confidentiality is maintained.
- Working effectively within team and independent environments.
- Adhering to practice policies, standards of practice, and procedures.
- Allocating medical services to correct billing codes for payment processing - Medicare rebates, DVA's, pensioners, bulk billing, surgical procedures, vaccinations.
Medical Recruitment Administrator
Medrecruit
02.2019 - 11.2019
- Maintaining personnel records and updated internal databases to support document management.
- Collecting, validating, and distributing information to employees.
- Streamlining office operations by implementing efficient administrative systems and procedures.
- Implementing data-driven decision-making processes, leading to more informed business choices.
- Maintaining accurate documentation of company policies and procedures for easy reference by all employees.
- Handling sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Providing exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervising administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Screening and transferring incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Generating reports to suggest corrective actions and process improvements.
- Networking with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Entering and maintaining departmental records in company database.
- Improving employee productivity with effective time management strategies for daily tasks.
- Providing reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluating operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Skills
- Communication
- Time management
- Multi-tasking
- Critical-thinking and problem-solving
- Personal care
- Mobility assistance and manual handling
- PEG feeding
- Wound care
- Medication and IV administration
- Medical record management
- Incontinence management
- Infection prevention and control
References
References available upon request.
Education
Current
Bachelor of Nursing | 2nd & 3rd years
University of Wollongong (UOW)
Wollongong, NSW
2024
Diploma of Nursing
University of Wollongong College (UOWC)
Wollongong, NSW
2015
Higher School Certificate
George's River College, Oatley Senior Campus
Oatley, NSW
Certification
- APHRA Registration - Endorsed Enrolled Nurse
- First Aid & CPR Certifications
- Australian Driver's License
- Working with Children's Check
- NDIS Workers Screening Check
- NDIS Worker Orientation Module
- Australian National Police Check
Timeline
Support Worker (SIL)
Quality Health Care
06.2024 - Current
Disability Support Worker
LunaCare
01.2024 - 06.2024
Aged Care Worker (Temp)
Illawarra Retirement Trust
12.2023 - 02.2024
Medical Receptionist & Administrator (Temp)
The Family Medical Practice
09.2021 - 04.2022
Section Waitress
The Pines Restaurant
11.2020 - 10.2023
Medical Recruitment Administrator
Medrecruit
02.2019 - 11.2019
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