Brody Wheaton
North Rothbury
Summary
Dynamic leader with a proven track record at Harvey Norman, adept in operations management and team building. Excelled in business development, boosting sales through innovative customer relationship strategies. Skilled in training and mentoring, significantly enhancing team performance and productivity. Looking to expand my skillset into a new direction as I have risen as far as I can at Harvey Norman without moving Interstate to become a full Proprietor of a store.
Overview
18
18
years of professional experience
Work History
Proprietor in Training
Harvey Norman Bennetts Green
06.2022 - Current
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Developed and managed relationships with vendors and suppliers.
- Optimized team hiring, training, and performance.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Boosted retail sales by effectively recommending products tailored to clients specific needs and preferences.
- Managed a team of retail associates, fostering a positive work environment that encouraged collaboration and productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Sales Floor Manager
Harvey Norman Maitland
05.2018 - 06.2022
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
- Set sales goals and tracked progress using SAP.
- Monitored competitor activities closely for market insights assisting in better decision-making regarding pricing strategies.
Salesperson
Harvey Norman Maitland
02.2012 - 05.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
Salesperson
Network Communications
02.2011 - 02.2012
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Increased sales by offering advice on purchases and promoting additional products.
- Performed cash, card, and check transactions to complete customer purchases.
Laborer
Coast to Country Trenching
01.2007 - 02.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Education
High School Diploma -
Bulahdelah Central School
Bulahdelah, NSW12-2009
Skills
- Operations management
- Revenue generation
- Purchasing and planning
- Business development
- Customer relationship management
- Training and mentoring
- Employee supervision
- Team building
- Business growth and retention
- Retail Sales Experience
Timeline
Proprietor in Training
Harvey Norman Bennetts Green
06.2022 - Current
Sales Floor Manager
Harvey Norman Maitland
05.2018 - 06.2022
Salesperson
Harvey Norman Maitland
02.2012 - 05.2018
Salesperson
Network Communications
02.2011 - 02.2012
Laborer
Coast to Country Trenching
01.2007 - 02.2011
High School Diploma -
Bulahdelah Central School
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