Brody Yonon

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.

Experience with

*Catheter care

*Bowel care

*Electric wheelchairs

*Assistance dogs

*Meal preparation

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Increased sales by implementing effective merchandising strategies and optimized store layouts.
• Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.