Fourteen years’ experience in customer service both face to face and phone based.
Proven ability to work well in a busy environment managing multiple demands.
Ability to learn new programs and procedures very quickly.
Proven ability to work independently and work well in a team.
Behaving in a calm manner under pressure that is expected by both the organisation and others.
Ability to warmly greet customers and make them feel comfortable and looked after.
Ability to manage own work to achieve tasks with minimal to no supervision.
Providing optimal customer service
Contributing with feedback and suggestions of both myself and customers.