Summary
Overview
Work History
Education
Skills
Transferable Skills
References
Employment Strengths
Personal Information
Affiliations
Timeline
Generic

Bronnie Cracknell

Townsville,Australia

Summary

Results-oriented professional with strong people and communication skills, complemented by proven leadership and team development experience. Demonstrates a commitment to safety and organizational success through a values-driven approach and a solution-focused mindset. Skilled in fostering professional relationships with colleagues and clients while effectively managing administrative and sales teams. Experienced in exercising decisive judgment to achieve and surpass organizational objectives.

Skilled Mining Operator with background in operating and maintaining heavy machinery, conducting routine safety checks, and ensuring optimal productivity. Strengths include solid technical skills, sound knowledge of mining operations and safety protocols, and abilities to work efficiently even under high-pressure situations. Previous roles demonstrated increased operational efficiency, improved safety measures, as well as contributed to successful project completions in compliance with industry standards.

Overview

35
35
years of professional experience

Work History

Owner

The Design Crew
Townsville, QLD
09.2023 - Current
  • Assisted clients in creating comfortable living spaces that reflect their individual styles.
  • Design, develop and deliver garden designs

Showroom Consultant

Tradelink
Garbutt
09.2024 - 02.2025
  • Guide customers through product selection for new homes, renovations, or repairs
  • Ensured showroom was well presented and displays were properly labeled and priced accurately.

Haul Truck Operator

Workpac
09.2020 - 09.2023
  • Utilized Cat 777, 785, 789, 793 D & F, 796E, Hitachi 3500, and Hitachi 4000 for efficient operations in open pit gold and coal mining
  • Adhered to SOP's and WHS policies and procedures

Assistant Manager Couple

Regal Palms Resort
Rotorua, New Zealand
04.2021 - 07.2021
  • Supported General Managers at 71-room luxury resort through collaboration with husband and assistant managers.
  • Operated reservation software for efficient booking management.
  • Engaged clients to deliver exceptional service experiences.
  • Collaborated with local tourism providers to enrich guest stays.

Haul Truck Operator

Face Contracting
12.2020 - 02.2021
  • Operating 789C & D Series Haul Truck in Open Cut Gold mine in Otago, NZ

Haul Truck Operator

BHP
01.2020 - 08.2020
  • Operating 789D and 793D & F Series and 797 C & F Series Dump Truck.

Interior Decorator/Designer

The Design Principle
Hawera, New Zealand
06.2014 - 10.2019
  • Facilitated creation of personalized living spaces tailored to individual client styles.
  • Operated a part-time business as a self-employed consultant.
  • Collaborated with clients to envision and design functional interiors.

Security Officer

Greymouth Petroleum
11.2017 - 04.2018
  • Recording all vehicle movements on and off site, breath-testing all personnel arriving at site, various other duties as required.

Painter, Decorator, Designer, Maintenance Person

Waakapua Farm
Otaki
08.2013 - 03.2014
  • Executed basic maintenance repairs for staff housing, including painting, tiling, and flooring tasks.
  • Coordinated with qualified tradespeople to ensure timely and cost-effective project completion.

Dump Truck Operator

Newmont Boddington Gold
Boddington
08.2010 - 11.2012
  • Operating Cat 793D, 793F, 789 and 785 Dump Trucks

2IC, promoted to Branch Manager

Dick Smith
Kalgoorlie
03.2010 - 08.2010
  • Managed staff scheduling, hiring and training processes.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Resolved escalated customer complaints in a timely manner.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Holiday Park Manager

Aspen Parks
South Freemantle, Western Australia
08.2007 - 06.2008
  • Management Couple
  • Planned, organized, and coordinated special events in the park such as festivals, concerts, movie nights.
  • Coordinated with vendors regarding purchases of supplies necessary for running the park.
  • Created detailed reports on budgeting, staffing needs, maintenance requirements.
  • Managed financial operations including revenue collection from fees and admissions and tracking expenses associated with operating the park.
  • Conducted regular meetings with staff to discuss new projects or initiatives.
  • Addressed issues related to visitor complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Inspected equipment used at the park regularly for safety purposes.
  • Established partnerships with local businesses in order to expand programming options for the park's visitors.
  • Provided customer service assistance to guests at the park entrance or during special events.

Receptionist

Irving and Keenan Real Estate Ltd
Mt Lawley, Perth
05.2007 - 08.2007
  • Greeted visitors and provided assistance to foster positive experiences.
  • Answered incoming calls, took messages, and transferred calls to relevant departments.
  • Coordinated timely repairs and maintenance of office equipment with vendors.
  • Addressed tenant queries and maintenance requests to support Property Managers.
  • Managed incoming mail distribution, courier services, faxes, and document photocopying.
  • Collected tenant rent payments, reconciled banking records, and updated software details.
  • Maintained website listings for rentals.

Branch Manager

Leading Edge Communications Ltd
New Plymouth, New Zealand
01.2005 - 04.2007
  • Managed staff scheduling, hiring and training processes.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Resolved escalated customer complaints in a timely manner.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Shop Manager and Acting Branch Manager

RESENE PAINTS LTD
New Plymouth, New Zealand
01.2001 - 01.2005
  • Managed staff scheduling, hiring and training processes.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Resolved escalated customer complaints in a timely manner.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Organized special events such as product launches, promotions or discounts.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Ensured compliance with local health codes by conducting regular inspections of the premises.
  • Maintained high standards of customer service throughout the store.
  • Oversaw the recruitment, training and development of new staff members.

Owner

SHAKLEYS PIZZA PARLOUR
New Plymouth
01.1990 - 01.1997

Education

National Certificate in Retail Level 3 - Retail Industry

NZQA
New Zealand
11-2001

National Certificate in Retail Level 2 - Retail Industry

Spotswood College
Ne Plymouth, New Zealand
05-2001

Secretarial Certificate - Business Administration

Longburn Adventist College
Palmerston North, New Zealand
11-1984

Skills

  • Staff recruitment and selection
  • Workshop facilitation
  • Client engagement
  • Customer service
  • Employee development
  • Business development
  • Promotions management
  • Team leadership
  • Client consultation
  • Safety compliance
  • Problem solving
  • Time management
  • Sales and marketing strategies
  • Staff training
  • Office administration
  • Inventory management
  • Color consulting
  • Interior design expertise
  • Hospitality service
  • Heavy equipment operation
  • Equipment inspection
  • Weather conditions awareness
  • Vehicle maintenance
  • Heavy machinery operation
  • Team collaboration
  • Health and safety
  • Communication skills

Transferable Skills

Strong interpersonal, public relations and relationship building skills, Proven leadership, management, consultation and delegation skills, Sound negotiation, advocacy and teamwork abilities, Experienced in instructing, coaching, developing and coordinating others, Skilled in selecting, recruiting, assessing, evaluating and motivating staff, Excellent verbal and written communication and liaison skills, Ability to gather information through interview and observation, Excellent planning, organisation and administration skills, Sound decision making, appraisal and problem-solving abilities, Ability to adapt, develop, assemble and improve information, Effective in visualising, designing and learning ideas and concepts

References

  • Barry Olson, 04217190456, bazz793@msn.com
  • Margie Simmons, 0439328560, simmo2604@gmail.com

Employment Strengths

  • Consistently meet deadlines and focus on work commitments
  • Show strong leadership and organisational management abilities
  • Can effectively manage multiple tasks, projects and responsibilities
  • Self-managing with the ability to work autonomously and under pressure
  • Performance oriented with a commitment to goal achievement
  • Committed to high standards of quality and customer service
  • Relate well to people of all ages, backgrounds and cultures
  • Enjoy challenges and effectively resolve problems and difficulties
  • Interested in self-development and supporting, encouraging and facilitating the development of others
  • Strong understanding of OH&S, team and personal safety skills

Personal Information

  • Health Status: Excellent
  • Driving License: QLD Class C, NZ Class 1

Affiliations

  • Garden design and gardening
  • Interior design, decorating, and DIY home improvement, including upcycling furniture
  • Personal wellness and fitness
  • Continual personal development, reading, and music

Timeline

Showroom Consultant

Tradelink
09.2024 - 02.2025

Owner

The Design Crew
09.2023 - Current

Assistant Manager Couple

Regal Palms Resort
04.2021 - 07.2021

Haul Truck Operator

Face Contracting
12.2020 - 02.2021

Haul Truck Operator

Workpac
09.2020 - 09.2023

Haul Truck Operator

BHP
01.2020 - 08.2020

Security Officer

Greymouth Petroleum
11.2017 - 04.2018

Interior Decorator/Designer

The Design Principle
06.2014 - 10.2019

Painter, Decorator, Designer, Maintenance Person

Waakapua Farm
08.2013 - 03.2014

Dump Truck Operator

Newmont Boddington Gold
08.2010 - 11.2012

2IC, promoted to Branch Manager

Dick Smith
03.2010 - 08.2010

Holiday Park Manager

Aspen Parks
08.2007 - 06.2008

Receptionist

Irving and Keenan Real Estate Ltd
05.2007 - 08.2007

Branch Manager

Leading Edge Communications Ltd
01.2005 - 04.2007

Shop Manager and Acting Branch Manager

RESENE PAINTS LTD
01.2001 - 01.2005

Owner

SHAKLEYS PIZZA PARLOUR
01.1990 - 01.1997

National Certificate in Retail Level 3 - Retail Industry

NZQA

National Certificate in Retail Level 2 - Retail Industry

Spotswood College

Secretarial Certificate - Business Administration

Longburn Adventist College
Bronnie Cracknell