Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Bronte Jacobson

Tamworth,NSW

Summary

  • I’m am a 19 year old girl. Always looking to keep busy my interests outside of work include shopping. Decorating and hanging out with friends I also take grate pride in helping the community and volunteering, I did work placement at life without barriers doing cabinet filing. I love meeting new people and pushing my boundaries.

Overview

6
6
years of professional experience

Work History

Housekeeper

Private Residences
09.2023 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Polished fixtures to achieve professional shine and appearance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Coordinated maintenance services as needed, liaising with vendors to schedule appointments promptly and efficiently.
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Assisted in reducing laundry costs by properly sorting linens and towels for washing.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.

Age Care Support Worker

Australian Unity
08.2021 - 07.2023
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Implemented therapeutic interventions as directed by healthcare professionals, leading to improved patient functioning.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided respite care services to family caregivers, offering much-needed relief while maintaining a high standard of care for clients.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Monitored vital signs regularly to detect any potential health issues early on, allowing for timely intervention when needed.
  • Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with daily living activities, running errands, and household chores.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Restaurant Waiter

Tacobell
07.2021 - 11.2022
  • Checked guests' identification before serving alcoholic beverages.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Contributed to a reduction in food waste by closely monitoring portion sizes and working with kitchen staff to adjust as needed.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Restaurant Waiter

North Bowling Club
03.2018 - 12.2020

Education

Certificate III - Community Service

Tafe
Tamworth, NSW
01.2034

Year 11 - Year 11

Tafe
Tamworth, NSW
12.2020

School

Oxley High School
North Tamworth, NSW
06.2019

Skills

  • Teamwork
  • Process Improvement
  • Customer Inquiry and Response
  • Vacuuming and sweeping
  • Vacuuming
  • Customer-Oriented
  • Deep cleaning expertise
  • COVID-19 Safety Procedures
  • Health Standards Compliance
  • Bed making proficiency

Timeline

Housekeeper

Private Residences
09.2023 - Current

Age Care Support Worker

Australian Unity
08.2021 - 07.2023

Restaurant Waiter

Tacobell
07.2021 - 11.2022

Restaurant Waiter

North Bowling Club
03.2018 - 12.2020

Certificate III - Community Service

Tafe

Year 11 - Year 11

Tafe

School

Oxley High School

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Bronte Jacobson