Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bronte Marshall

Charleville

Summary

Dynamic Bakery Department Manager with a proven track record at IGA Supermarket, enhancing efficiency and customer satisfaction through innovative menu planning and team development. Skilled in sanitation procedures and exceptional communication, I excel in transforming challenges into opportunities, significantly boosting productivity without compromising service quality.

Friendly and reliable with positive attitude and excellent customer service skills.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

5
5
years of professional experience

Work History

Bakery Department Manager

IGA Supermarket
08.2023 - 12.2024
  • Optimized the bakery''s workflow by regularly evaluating and updating equipment and processes, resulting in increased efficiency and productivity.
  • Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
  • Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
  • Developed a high-performing team through consistent training, coaching, and performance evaluations.

United Petroleum (The Gull)

United Petroleum
04.2020 - 12.2020

- responsibility of serving customers/ helping with fuel purchases

- maintaining clean work space

- serving convenience items/food or drinks

- ensuring compliance with safety regulations


Education

No Degree -

Charleville State High
Charleville, QLD

Skills

  • Sanitation procedures
  • Health and safety regulations
  • Food presentation
  • Brand awareness
  • good communication
  • hard worker
  • time management
  • problem solving
  • Customer service
  • Patience and empathy
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Product restocking

Timeline

Bakery Department Manager

IGA Supermarket
08.2023 - 12.2024

United Petroleum (The Gull)

United Petroleum
04.2020 - 12.2020

No Degree -

Charleville State High
Bronte Marshall