Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Bronte Morey

Ridgley,Tas

Summary

Adept at driving customer satisfaction and retail operations, I leveraged my expertise in customer service and retail transactions processing at Shiploads to enhance shopping experiences. Skilled in conflict resolution and multitasking, I consistently prioritized customer needs, achieving high service goals through effective communication and team collaboration.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Shiploads
Burnie, Tas
07.2024 - Current
  • Handled customer inquiries, complaints, and returns efficiently.
  • Ensured cleanliness of the retail area.
  • Operated cash registers to process sales transactions.
  • Restocked shelves with new merchandise when required.
  • Handled returns and exchanges according to company policies.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered phones promptly and directed calls appropriately.
  • Operated cash registers efficiently during peak hours of business.
  • Utilized problem solving techniques when faced with challenging situations.
  • Maintained cleanliness and organization of store shelves and displays.
  • Kept up-to-date knowledge of all products available in the store.
  • Described merchandise and explained use, operation and care.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Greeted customers to determine wants or needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Straw Loader

Van Dieman Genetics
Somerset, Tas
10.2024 - 12.2025
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects.
  • Using correct techniques in ensuring the semen is loaded correctly.
  • Using diverse methods of ensuring the safe temperature of semen to avoid ineffectivity.
  • Ensuring all equipment is dry, clean and properly loaded before entering a cow to avoid infections or damage to the sperm.
  • Working effectively and efficiently during quick-paced environments.
  • Ability to work effectively in the early hours of the morning (could be anywhere from 2 to 6 a.m. start).

.

Cleaner

Van Diemans Prime Meats
Wynyard, Tas
01.2022 - 02.2024
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Emptied trash cans and replaced liners as needed.
  • Mopped solid surfaces with proper chemical solutions.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Dusted furniture, machines or equipment.
  • Sanitized frequented areas and equipment using approved supplies.

Education

Parklands High School
Burnie, TAS
12-2025

Skills

  • Retail transactions processing
  • Customer service
  • Sales floor organization
  • Order fulfillment
  • Time management capabilities
  • Pricing adjustments
  • Brand representation
  • Complaint handling
  • Loss prevention awareness
  • Customer assistance
  • Flexible schedule availability
  • Effective communication
  • Product restocking
  • Adaptability and resilience
  • Inventory replenishment
  • Team collaboration aptitude
  • Conflict resolution techniques
  • Cash handling accuracy
  • Multitasking
  • Complex Problem-solving
  • Patience and empathy

Affiliations

  • I play football with the local Burnie Dockers. In playing with them for nearly two years now, I can confidently say that my patience, resilience, courage and team working capabilities have been incredibly enhanced and shaped me into a well rounded individual.

Languages

German
Limited

References

  • Jenna French - Employer - Van Diemen Prime Meats

       0437 729 999

  • Courtney Rowley - Manager - Shiploads

       0467 778 944

  • Hamish French - Supervisor - Van Diemen Genetics

       0438 736 090

Timeline

Straw Loader

Van Dieman Genetics
10.2024 - 12.2025

Retail Assistant

Shiploads
07.2024 - Current

Cleaner

Van Diemans Prime Meats
01.2022 - 02.2024

Parklands High School
Bronte Morey