Bronte Nixon
Dunlop
Summary
Enthusiastic and customer-focused professional with a proven track record in customer service, sales, and administrative support. Adept at building positive relationships, resolving issues efficiently, and delivering high-quality service in fast-paced environments. Known for being reliable, adaptable, and detail-oriented, with strong communication and organisational skills. Currently seeking a role where I can contribute to a team, take on new challenges, and continue to grow professionally
Overview
4
4
years of professional experience
Work History
Receptionist
Medical Centre
Jerrabomberra
03.2025 - Current
- Manage front desk operations, greet patients, and handle appointments
- Answer phone and email enquiries with professionalism and care
- Maintain patient records and ensure strict confidentiality
- Provide a calm and supportive presence in a medical setting
Customer service
Hoyts
Belconnen
08.2024 - Current
- Delivered exceptional Customer service by greeting guests and resolving concerns in a professional manner
- Ensured proper food handling and sanitation practices, following health and safety regulations
- Managed enquiries both in person and over the phone
- Handled cash and accurately balancing cash register at end of shift
Customer service & Sales
Fernwood Fitness
Belconnen
08.2024 - 12.2025
- Provided excellent customer service experience by addressing inquiries, explaining membership options, and assisting with gym facilities
- Engage with potential members to identify their fitness goals and offer different membership packages and services to meet their needs
- Contacted potential Customers through cold calls, emails and follow ups to promote gym membership and special offers.
- Scheduled and led tours of the gym whilst providing information and getting to know customers' needs
- Handled membership paperwork, processed signups and ensured personal information was up to date and kept private
Customer service
IGA
Bellingen
09.2023 - 08.2024
- Handled cash, credit card and mobile payments while ensuring a balanced cash register
- Assisted customers with inquiries and product locations contributing to an overall positive shopping experience
- Stocked and replenished shelves in various departments, ensuring products were neatly organised and properly labelled
- Maintained stock levels and rotated products, following FIFO (first In, First Out) guidelines to reduce waste and stock loss
Customer service
Coles
Belconnen
04.2022 - 09.2023
- Managed self-service checkout stations, offering assistance to customers and quickly resolving issues to ensure smooth transactions
- Provided customers with exceptional customer service, promoting a welcoming environment for customers
- Constant communication with team members to ensure smooth operations during peak hours and high traffic periods.
- Operated cash registers quickly and efficiently, handling customer transactions and processing payments accurately
Education
Certificate IV - Real Estate Practice
Tafe Digital
Online08.2025
Bar Services -
CIT
Reid11.2024
Year 11 -
Melba Copland Secondary School
Melba11.2022
Skills
- Excellence in customer service
- Communication and interpersonal skills
- Problem solving
- Time management
- Dealing with difficult customers and situations
- POS and cash handling
- Administration and reception
- Sales
- Team collaboration
Timeline
Receptionist
Medical Centre
03.2025 - Current
Customer service
Hoyts
08.2024 - Current
Customer service & Sales
Fernwood Fitness
08.2024 - 12.2025
Customer service
IGA
09.2023 - 08.2024
Customer service
Coles
04.2022 - 09.2023
Certificate IV - Real Estate Practice
Tafe Digital
Bar Services -
CIT
Year 11 -
Melba Copland Secondary School