Bronte Rochanakij
Balaclava
Summary
Recent Bachelor of Science (Pathology) graduate at the University of Melbourne, with a strong foundation in customer engagement, communication, and teamwork developed through my experience in the hospitality industry, alongside an organised and attentive style of work fostered during my studies. Eager to apply a scientific background, strong interpersonal skills, and a proactive mindset to contribute meaningfully to projects.
Overview
7
7
years of professional experience
Work History
Senior Service Attendant
Green Cup
11.2023 - Current
- Engaged in customer interactions and operated in the point of sales
- Accounted for stock and contacted suppliers accordingly for deliveries
- Managed the opening and closing of the store
- Trained new staff members
Waitress
Hawker Hall
08.2021 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Proactively resolved customer concerns, demonstrating strong communication and problem-solving skills
- Maintained a positive attitude and worked collaboratively with team members to enhance customer experience
Administrative Assistant
Rosebud Covid Clinic
01.2022 - 02.2022
- Checking in and registering individuals prior to PCR testing and COVID vaccinations
- Labelling and sorting saliva test tubes
Food Runner/Waitress
Elwood Bathers
01.2019 - 07.2021
Cashier
Heads n Tails
02.2018 - 07.2019
Education
Bachelor of Science - Pathology
The University of Melbourne
11.2024
High school -
Firbank Grammar School
11.2020
Skills
- Verbal and written communication
- Ability to simplify complex ideas
- Building rapport with diverse individuals
- Working in teams (eg, hockey, hospitality)
- Supporting team goals
- Performing under pressure
Timeline
Senior Service Attendant
Green Cup
11.2023 - Current
Administrative Assistant
Rosebud Covid Clinic
01.2022 - 02.2022
Waitress
Hawker Hall
08.2021 - 12.2024
Food Runner/Waitress
Elwood Bathers
01.2019 - 07.2021
Cashier
Heads n Tails
02.2018 - 07.2019
Bachelor of Science - Pathology
The University of Melbourne
High school -
Firbank Grammar School
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