Bronte Schofield
Chapel Hill
Summary
Experienced in various administrative functions with a strong foundation to effectively support and enhance office operations. Coordination of schedules, management of communications, and streamlining of processes have consistently contributed to improved performance. Diverse work experience has honed organisational and problem-solving skills, enabling thriving in any workplace environment.
Overview
6
6
years of professional experience
Work History
Administration Officer
Queensland Police Service
02.2021 - Current
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Maintained personnel records and updated internal databases to support document management.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Sales Associate
JO MERCER
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Sales Associate
SUNGLASS HUT
07.2019 - 06.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor of Health Sport and Physical Education -
University of Queensland
01-2027
Diploma of Beauty Therapy -
TAFE Queensland
01.2019
Year 12 Senior Certificate - English, Mathematics, Modern History, Biology, Justice, Health and Physical Education
Kenmore State High
01.2018
Skills
- Stakeholder Engagement
- Effective Relationship Management
- Proficient in Digital Platforms
- Time and organisational management
- Office Administration Support
- Appointment Organisation
- Database administration
- Personable and approachable
Attributes
- Positive and friendly
- Motivated
- Problem solver
- Takes direction
- Punctual and reliable
- Ethical and loyal
- Maintains confidentiality
Timeline
Sales Associate
JO MERCER
06.2021 - 02.2022
Administration Officer
Queensland Police Service
02.2021 - Current
Sales Associate
SUNGLASS HUT
07.2019 - 06.2021
Year 12 Senior Certificate - English, Mathematics, Modern History, Biology, Justice, Health and Physical Education
Kenmore State High
Bachelor of Health Sport and Physical Education -
University of Queensland
Diploma of Beauty Therapy -
TAFE Queensland
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