Bronwen Baker

• Provide hands-on practical and social support for a diverse client base ranging from pre-school aged children to senior citizens
• Support individuals with varying disabilities and health conditions, including Autism Spectrum Disorder (ASD), Attention Deficit Hyperactivity Disorder (ADHD), dementia, impaired mobility, personality disorders and a range of mental health and trauma-related conditions.
• Enhance clients' lives by providing personalised, empathetic support, tailored to their unique interests, needs, and NDIS plan objectives.
• Encourage and help facilitate independence, social engagement, and active community participation.
• Promote a holistic, team-based approach to ensure consistency and continuity with established backup plans for shifts as needed, by networking and collaborating with clients, their family members, support coordinators and other care providers.
• Document progress, monitor outcomes, and effectively communicate changes or needs to relevant stakeholders to optimise overall support outcomes.
• Succesfully built business to full time hours by leveraging word-of-mouth referrals and positive client recommendations.
• Comply with NDIS guidelines and relevant legislation
• Maintain certifications and up to date industry knowledge
• Keep accurate client records.
• Work withing clients' NDIS plan goals, budgets and care plans where applicable
• Produce NDIS-compliant invoices.
• Keep accurate financial records

• Received recognition for outstanding work with dementia patients with complex needs and behaviors, including:-

- Providing personalised social support and activities tailored to each individual's unique needs

- Advocating against seclusion and confinement in the Memory Support Unit (MSU)

- Driving innovative changes that resulted in dementia patients being included in lifestyle events and activities outside the Unit

This greatly enhanced the overall quality of later-stage life for many individuals, and significantly improved overall satisfaction among next of kin, family members, and loved ones.

• Collaborated with team members on projects related to improving the overall quality of service provided.
• Enhanced resident engagement by building positive relationships and overcoming barriers.
• Tailored activities to residents' interests, enriching the overall quality of life.

• Company Overview: A pioneer in accident compensation, the Transport Accident Commission (TAC) provides support to those impacted by road trauma in Victoria, Australia
• Managed large portfolio of serious injury claims with a holistic, person-centered approach, focusing on optimal outcomes for clients and their families
• Collaboratively established client-centric action plans with families and providers to ensure individualised support and effective communication throughout the claims process
• Built excellent, strong relationships with all stakeholders, including clients, their families, care providers, legal practitioners, and internal stakeholders
• Led a successful project trialling the proactive management of non-represented clients, which resulted in the establishment of the Direct Care Team to ensure all clients receive their entitlements seamlessly and without the need for legal representation
• Took on the role of 'change champion', leading and supporting colleagues through major organisational restructuring to enhance team cohesion and adaptability during transitions
• A pioneer in accident compensation, the Transport Accident Commission (TAC) provides support to those impacted by road trauma in Victoria, Australia

• Company Overview: No Nuchev Campaign Inc. was a dedicated organisation, created to advocate for and empower the community of Lara in having a contaversial planning permit overturned.
• Enhanced community engagement through strategic social media use and public forums.
• Established partnerships with local businesses and organisations.
• Assembled and coordinated a leadership group of enthusiastic community members with various backgrounds, skills and strengths.
• Engaged and included stakeholders in every step of the campaign, ensuring community voices were heard.
• Acted as community spokesperson in discussions with State and Local Government members, City of Geelong Council meetings, and various media interviews.
• Consistently collaborated with the community to ensure sustained momentum during the campaign.
• Led the campaign to an unprecedented win, despite substantial opposition and widespread pessimism.

• Company Overview: Dedicated to animal advocacy, the Animal Justice Party campaigns for reforms to ensure better treatment and protection of animals across the Australian legal system
• Developed and executed community engagement strategies to foster public support for animal rights initiatives
• Championed initiatives that brought the community together to address social justice concerns and foster a culture of inclusivity
• Organized educational workshops and public forums to inform stakeholders about the impacts of proposed projects on the community

• All aspects of animal care and rehabilitation, including assisting with hygeine and maintenance of shelter.
• Managerial and administrative duties associated with establishing and managing a registered not-for-profit organisation, animal rescue and shelter.
• Assist in recruiting, training and maintaining enthusiasm of volunteers. maintaining