Bronwyn Brunton
Yangan,QLD
Summary
Experienced operations and community-focused leader with over 20 years’ experience coordinating complex activities, stakeholder relationships and service delivery across hospitality, retail, agriculture and community environments. Proven capability in planning and delivering events, workshops and community initiatives, including government-funded programs and volunteer-led festivals. Highly organised and adaptable, with strong skills in project management, Work Health and Safety compliance, reporting and stakeholder engagement. Seeking to contribute to Southern Downs Regional Council through the delivery of high-quality festivals and events that strengthen community connection and regional identity.
Overview
25
25
years of professional experience
Work History
Reservation Manager
Dawson Hospitality Group
01.2025 - Current
- Coordinated reservations, scheduling, billing and customer liaison across four hospitality businesses, supporting functions, group bookings and events.
- Acted as a central point of contact for clients, managers and staff, managing enquiries, changes and competing priorities.
- Supported event logistics, staffing coordination and customer experience delivery.
- Maintained accurate records and reporting systems to support operational and service outcomes.
- Demonstrated flexibility in working outside standard business hours to support events and peak trading periods.
- Collaborated with hospitality teams and external vendors to coordinate event-specific accommodations and special requirements.
Operations, Payroll & People and Culture Manager
Serca Supermarkets Pty Ltd
09.2021 - 09.2024
- Led day-to-day operations across supermarkets, rural supply stores, hotels and cafés, coordinating people, processes and priorities across multiple sites.
- Managed recruitment, onboarding, training, performance management and staff development.
- Worked closely with Directors and Managers on planning, policy implementation, reporting and continuous improvement initiatives.
- Produced reports to support data-driven decision-making and evaluate operational outcomes.
- Ensured compliance with Work Health and Safety requirements, workplace legislation and organisational policies.
- Built strong relationships with internal teams, suppliers and community stakeholders.
- Collaborated closely with the owner and hotel staff to execute and plan events and festivals at hospitality venues.
Self-Employed Grazier / Primary Carer
Family Grazing Operation
10.2011 - 08.2024
- Co-managed a family grazing enterprise, supporting operational planning, compliance and record keeping.
- Balanced business responsibilities with raising a family, demonstrating strong organisation, adaptability and resilience.
- Maintained strong community connections and involvement in local initiatives.
Ag Services Coordinator
Fitzroy Basin Association
01.2019 - 08.2021
- Coordinated land management initiatives supporting landholders and community stakeholders to achieve sustainable environmental and economic outcomes.
- Planned, coordinated and delivered government-funded workshops, field days and community events, including logistics, stakeholder engagement, promotion support, delivery and post-event reporting.
- Led and supported a team of Land Management Officers, overseeing project delivery, timelines and performance outcomes.
- Facilitated training sessions, workshops and stakeholder meetings to support knowledge sharing and community capability building.
- Managed grant-funded programs, ensuring compliance with funding agreements, milestone delivery, data collection and accurate reporting.
- Developed and maintained strong relationships with landholders, community groups, funding bodies and partner organisations.
Office Manager
Costa Group
01.2011 - 10.2011
- Managed a small administrative team supporting site operations.
- Oversaw Work Health and Safety systems, ensuring compliance and accountability.
- Processed weekly payroll for 350+ employees with a strong focus on accuracy and timeliness.
- Coordinated daily production meetings, including agendas, minutes and action tracking.
- Liaised with off-site HR to implement policy updates and manage staff matters.
Store Manager / Acquisition Representative
Vita Group Pty Ltd (Telstra)
01.2001 - 01.2011
- Established and managed the Telstra Store Warwick for over eight years, building a strong local presence and high-performing team.
- Delivered customer-focused initiatives, local promotions and brand-aligned campaigns.
- Progressed into a national Acquisition Representative role, supporting the integration of stores into the Vita Group network.
- Managed stakeholder relationships, business planning, reporting and team leadership responsibilities.
Education
High School Diploma -
MacIntyre High School
Inverell, NSW12-1994
Skills
- Festival & Event Planning and Delivery
- Community & Stakeholder Engagement
- Project & Operational Management
- Sponsorship, Fundraising & Partnerships
- Grant-Funded Program Coordination
- Reporting, Evaluation & Data Collection
- Work Health & Safety and Risk Management
- Communication, Negotiation & Advocacy
- Governance & Financial Oversight
- Team Leadership & Collaboration
Community Leadership And Volunteer Experience
Treasurer (Volunteer), Theodore Early Childhood Centre (Kindergarten & Day Care), Served as Treasurer for a community-run early childhood centre, contributing to governance, budgeting and financial oversight., Co-founded and helped deliver the inaugural Theodore Bulls and Barrels Rodeo as a major community fundraising event., Coordinated fundraising planning, budgeting and financial reporting for the event., Worked collaboratively with volunteers, sponsors, local businesses and community stakeholders to deliver a safe, well-organised public event., Supported risk management, compliance and coordination requirements appropriate to a large community festival., The success of the inaugural event resulted in it becoming an ongoing annual event, continuing to deliver social and economic benefits to the Theodore community.
Work Health And Safety
Demonstrated experience implementing and maintaining WHS practices across operational and community environments., Strong understanding of risk management, compliance and safe event delivery., Committed to providing safe environments for staff, volunteers, contractors and the public.
Licenses And Requirements
- Class MR Driver Licence
- Ability to obtain Blue Card (Working with Children)
- Ability to obtain White Construction Card
- Willing and able to work flexible hours, including evenings and weekends
References
Available upon request
Timeline
Reservation Manager
Dawson Hospitality Group
01.2025 - Current
Operations, Payroll & People and Culture Manager
Serca Supermarkets Pty Ltd
09.2021 - 09.2024
Ag Services Coordinator
Fitzroy Basin Association
01.2019 - 08.2021
Self-Employed Grazier / Primary Carer
Family Grazing Operation
10.2011 - 08.2024
Office Manager
Costa Group
01.2011 - 10.2011
Store Manager / Acquisition Representative
Vita Group Pty Ltd (Telstra)
01.2001 - 01.2011
High School Diploma -
MacIntyre High School