Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bronwyn De Fraine

Butler,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Assistant in Nursing

Royal Perth Hospital

Support Worker

Avivo
02.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Assisted clients in accessing healthcare services.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Educated family members on various aspects of client care to enhance support networks during times of need.
  • Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Developed and maintained strong relationships with community resources for successful referrals.

Education

Certificate III in Health Care (Acute Care)

North Metropolitan TAFE - McLarty Avenue Campus
Joondalup, WA
07.2019

Skills

  • Fast Learner
  • Time Management
  • File and Record Keeping
  • Support Services
  • Strong Problem Solver
  • Relationship Building
  • Team Collaboration
  • Verbal and written communication

Timeline

Support Worker

Avivo
02.2019 - Current

Assistant in Nursing

Royal Perth Hospital

Certificate III in Health Care (Acute Care)

North Metropolitan TAFE - McLarty Avenue Campus
Bronwyn De Fraine