Bronwyn De Fraine
Butler,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant in Nursing
Royal Perth Hospital
Support Worker
Avivo
02.2019 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Educated family members on various aspects of client care to enhance support networks during times of need.
- Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Monitored clients' progress to adjust treatment plans accordingly.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Administered assessments to identify clients' needs and establish treatment plans.
- Developed and maintained strong relationships with community resources for successful referrals.
Education
Certificate III in Health Care (Acute Care)
North Metropolitan TAFE - McLarty Avenue Campus
Joondalup, WA07.2019
Skills
- Fast Learner
- Time Management
- File and Record Keeping
- Support Services
- Strong Problem Solver
- Relationship Building
- Team Collaboration
- Verbal and written communication
Timeline
Support Worker
Avivo
02.2019 - Current
Assistant in Nursing
Royal Perth Hospital
Certificate III in Health Care (Acute Care)
North Metropolitan TAFE - McLarty Avenue Campus