Bronwyn Evans
Bennett Springs
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Service Officer
Services Australia
08.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Exceeded performance targets by consistently delivering outstanding service results within the department.
Disability Support Worker
HCA/ COMMUNITY VISION
01.2021 - 04.2023
- Maintained detailed records of patient progress, documentation of services and case notes.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Adhered to company requirements for patient interactions and care standards.
Owner
LATTE-DAH CAFE
01.2014 - 01.2015
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Paint Salesperson, Registers, Customer Service Desk
BUNNINGS WAREHOUSE
01.2008 - 01.2010
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Receptionist, Recruitment Co-Ordinator
WORKPAC RECRUITMENT
01.2006 - 01.2008
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
Property Manager
RAY WHITE REAL ESTATE
01.2005 - 01.2005
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Bank Teller
WESTPAC BANK
01.2002 - 01.2003
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
AIN, Community Nursing, Dementia Nursing
VARIOUS AIN POSITIONS
01.1998 - 01.2002
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Bank Officer
Reserve Bank of Australia
01.1988 - 01.1991
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Worked in the Banking Chambers transferring funds for other Financial Institutions and Overseas Banks.
- Office Administration duties in the Training Centre of the RBA and Audit Department.
Education
Assistant in Nursing Course - Level 3 -
TAFE
Glendale, NSW01.1997
Banking Traineeship - undefined
Reserve Bank of Australia
Sydney, NSW01.1989
Skills
- Sales expertise
- Customer transactions
- Business owner and operator
- Staff supervision expertise
- Cash management
- Service excellence
- Point of sale management
- Workforce management
- Inventory management
- Financial record management
- Accurate data entry
- Skilled in Microsoft Office applications
- Basic financial recordkeeping
- Administrative support tasks
- Record management
- Effective online correspondence
- Proficient in workplace software
- Evaluating interview candidates
- Staff recruitment
- Engaging corporate partners
- Comprehensive client updates
- Supporting personal care activities
- Providing first aid
- Wound care management
- Accompanying clients to meetings
- Support for individuals with disabilities
Certification
- WA HR Drivers License - Open
- Working with Children Clearance - No:2583487
Timeline
Service Officer
Services Australia
08.2024 - Current
Disability Support Worker
HCA/ COMMUNITY VISION
01.2021 - 04.2023
Owner
LATTE-DAH CAFE
01.2014 - 01.2015
Paint Salesperson, Registers, Customer Service Desk
BUNNINGS WAREHOUSE
01.2008 - 01.2010
Receptionist, Recruitment Co-Ordinator
WORKPAC RECRUITMENT
01.2006 - 01.2008
Property Manager
RAY WHITE REAL ESTATE
01.2005 - 01.2005
Bank Teller
WESTPAC BANK
01.2002 - 01.2003
AIN, Community Nursing, Dementia Nursing
VARIOUS AIN POSITIONS
01.1998 - 01.2002
Bank Officer
Reserve Bank of Australia
01.1988 - 01.1991
Banking Traineeship - undefined
Reserve Bank of Australia
Assistant in Nursing Course - Level 3 -
TAFE
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