Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Guardian Early Learning Centre
10.2023 - Current
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Deliver excellent customer service through prompt responses to family inquiries, addressing concerns effectively, and building strong relationships.
Ensure accurate record-keeping with diligent data entry and database management for vital company information.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assist with human resources tasks such as updating employee files.
Develop strategies to streamline and improve office procedures and record keeping.
Manage phone and email correspondence.
Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
Personal Assistant to Centre Manager
Conduct Centre Tours of the Centre and converting to Enrolment to build occupancy.
Waitlist - regular contact with families to advise of current vacancies.
Liaise with Centrelink for Child Care Rebates and ACCS for families who may be suffering financial hardship.
Weekly Invoice / Statements to Families
Debt collecting
Administration Assistant
Goodstart Early Learning
05.2018 - 10.2023
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excelled customer service through prompt responses to family inquiries, addressing concerns effectively and building strong relationships.
Ensured accurate record keeping with diligent data entry and database management for vital company information.
Promoted positive work environment through effective communication skills.
Improved document organisation with thorough file maintenance, archiving outdated records.
Coordinated office supply inventory management, proactively ordering necessary before depletion.
Assisted with human resources tasks such as updating Educators files.
Developed strategic to streamline and improve office procedures and record keeping
Manage phone and email correspondence.
Personal assistant to Centre Director
Conducting Centre tours to increase occupancy.
Enrol new families and arrange Orientations to ensure that the transition from home to Child care is a smooth process for both the child and parents.
Liaise with Centrelink for Child Care Rebate and ACCS for families who may be suffering financial hardship.
Weekly Invoice / Statement
Debt recovery
Salon Manager
Ingenue Day Spa
01.2015 - 03.2018
Controlled inventory by tracking expenses, purchases, and shelf stock.
Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
Managed cash flow, business transactions, banking, and accounting processes.
Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
worked closely with Local High School - offered work experience.
Party Packages - Princess Party for under 10 year old children