Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bronwyn Galea

Sydney,NSW

Summary



Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Guardian Early Learning Centre
10.2023 - Current
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Deliver excellent customer service through prompt responses to family inquiries, addressing concerns effectively, and building strong relationships.
  • Ensure accurate record-keeping with diligent data entry and database management for vital company information.
  • Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assist with human resources tasks such as updating employee files.
  • Develop strategies to streamline and improve office procedures and record keeping.
  • Manage phone and email correspondence.
  • Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
  • Personal Assistant to Centre Manager
  • Conduct Centre Tours of the Centre and converting to Enrolment to build occupancy.
  • Waitlist - regular contact with families to advise of current vacancies.
  • Liaise with Centrelink for Child Care Rebates and ACCS for families who may be suffering financial hardship.
  • Weekly Invoice / Statements to Families
  • Debt collecting

Administration Assistant

Goodstart Early Learning
05.2018 - 10.2023
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excelled customer service through prompt responses to family inquiries, addressing concerns effectively and building strong relationships.
  • Ensured accurate record keeping with diligent data entry and database management for vital company information.
  • Promoted positive work environment through effective communication skills.
  • Improved document organisation with thorough file maintenance, archiving outdated records.
  • Coordinated office supply inventory management, proactively ordering necessary before depletion.
  • Assisted with human resources tasks such as updating Educators files.
  • Developed strategic to streamline and improve office procedures and record keeping
  • Manage phone and email correspondence.
  • Personal assistant to Centre Director
  • Conducting Centre tours to increase occupancy.
  • Enrol new families and arrange Orientations to ensure that the transition from home to Child care is a smooth process for both the child and parents.
  • Liaise with Centrelink for Child Care Rebate and ACCS for families who may be suffering financial hardship.
  • Weekly Invoice / Statement
  • Debt recovery









Salon Manager

Ingenue Day Spa
01.2015 - 03.2018
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • worked closely with Local High School - offered work experience.
  • Party Packages - Princess Party for under 10 year old children

Education

No Degree - Cert IV Community Service

Nowra TAFE
Nowra, NSW

Diploma - Cert IV Financial Services

Granville TAFE

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Confidentiality
  • Time Management

Timeline

Administrative Assistant

Guardian Early Learning Centre
10.2023 - Current

Administration Assistant

Goodstart Early Learning
05.2018 - 10.2023

Salon Manager

Ingenue Day Spa
01.2015 - 03.2018

No Degree - Cert IV Community Service

Nowra TAFE

Diploma - Cert IV Financial Services

Granville TAFE
Bronwyn Galea