Summary
Overview
Work History
Education
Skills
Timeline
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Bronwyn Horsten

Longreach,QLD

Summary

Dynamic leader with proven expertise in team supervision and site safety, honed at Tropic Petroleum. Excelled in enhancing site protocols and customer satisfaction, ensuring project completion within budgetary and time constraints. Skilled in worker supervision and customer relations, achieving significant improvements in team performance and safety standards. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Site Supervisor

Tropic Petroleum
01.2019 - Current
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Developed work schedules for team members to maximize shift coverage.
  • Implemented best practices and safe operating procedures.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
  • Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Cook's Assistant

Qantas Founders Museum
06.2015 - 12.2018
  • Worked with chef to prepare daily food specials and other supplies.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared food orders to support waitstaff and other team members.
  • Portioned meals according to recipe specifications, limiting kitchen waste.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained high personal grooming standards and uniform presentation.

Manager

Yeast2west Bakery
04.2011 - 05.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

High School Diploma -

Longreach State High School
Longreach, QLD
12.1994

Skills

  • Team Supervision
  • Site coordination
  • Site Safety
  • Construction safety
  • Attention to Detail
  • Worker Supervision
  • Customer Relations

Timeline

Site Supervisor

Tropic Petroleum
01.2019 - Current

Cook's Assistant

Qantas Founders Museum
06.2015 - 12.2018

Manager

Yeast2west Bakery
04.2011 - 05.2015

High School Diploma -

Longreach State High School

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Bronwyn Horsten