Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bronwyn Irvin

Skye

Summary

I have been working in my current position for just over eight months, working in an administration role learning new skills in a completely different field. Previously to this, I had been working for seven and a half years, starting at an entry level administration position and working up to managing two small administration teams across two departments. As you can see from my brief employment history, I am a dedicated worker, preferring the longevity of a job rather then constant change. I have also worked as an administration temp, hotel receptionist and word processor. These positions were all twelve month or less and generally undertaken whilst working in my main job.

I have a very strong background with Excel and the current in-house payroll (PRECEDA) and CRM program DAX which manages all customers orders and account profiles. My daily duties include keying orders, processing payments for vendors, suppliers and staff, liaising with major commercial customers, booking deliveries, motoring staffing levels and training and overseeing the general administration duties across the two department I oversee.

I have undertaken multiple leadership and training courses, as well as health and safety leading to a position in the National Safety Committee.

I love working in positions where no day is the same and you learn and adapt with each new challenge.

Overview

30
30
years of professional experience

Work History

Administration

Ron Wilson Removals
05.2023 - Current
  • Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Completed daily cash functions like account tracking, cash, and banking reconciliations.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Admin Manager

Beaumont Tiles
10.2015 - 05.2023
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated report data to proactively adjust and enhance operations.
  • Prepared and recommended long-range plans for development of department personnel.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.

Duty Manager

Village Cinemas
08.1994 - 04.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

No Degree - Accounting

Chisholm Frankston Campus
Frankston
12.1995

Associate Diploma Professional Writing & Editing - Arts

Chishlom Frankston Campus
Frankston
12.1997

Skills

  • Staff Management
  • Verbal and Written Communication
  • Administration and Reporting
  • Invoice Reconciliation
  • Procedural Streamlining
  • Budgeting and Cost Control
  • Customer Relationship Management
  • Issue and Conflict Resolution
  • Performance Tracking and Evaluations
  • Employee Training
  • Job Assignments
  • Coaching and Mentoring
  • Managing Terminations

Timeline

Administration

Ron Wilson Removals
05.2023 - Current

Admin Manager

Beaumont Tiles
10.2015 - 05.2023

Duty Manager

Village Cinemas
08.1994 - 04.2016

No Degree - Accounting

Chisholm Frankston Campus

Associate Diploma Professional Writing & Editing - Arts

Chishlom Frankston Campus
Bronwyn Irvin