Summary
Overview
Work History
Education
Skills
Certifications
Referees
Timeline
Generic

Bronwyn Lawson

Melbourne,VIC

Summary

For 18 months I have been working as a medical receptionist in Kew. Prior to this I worked at Ivanhoe Girls' Grammar in the Special Education department supporting students, classroom teachers and parents in the care of student's holistic well being. I am a dedicated and adaptable professional with a positive attitude and the ability to learn quickly. I have a strong work ethic and effective communicator. I am eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience

Work History

Medical Receptionist

Kew General Practice
KEW, VIC
10.2022 - Current
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Maintained confidentiality of patient information according to office protocol.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Special Education Specialist

Ivanhoe Girls' Grammar School
Ivanhoe, VIC
10.2010 - 12.2020
  • Observed and documented student performance, progress and behaviors in order to ensure that individual goals were being met.
  • Provided support for mainstreaming of special education students into regular classrooms when appropriate.
  • Collaborated with teachers and other staff members to develop Individualized Education Programs for students.
  • Attended Individualized Education Program meetings with parents, teachers, administrators and outside service providers as needed.
  • Participated in team planning sessions involving general education teachers, counsellors and other professionals working together on behalf of the same student.

Education

Some College (No Degree) - Certificate III in Pathology Collection

Institute of Health And Nursing
Melbourne, VIC
09-2022

Bachelor of Education -

Deakin University
Burwood, Melbourne
12-1992

Skills

  • Front Desk Operations- welcoming clients in a friendly manner and always with a smile
  • Appointment Scheduling
  • Creating, editing and maintaining medical records
  • Outstanding telephone etiquette
  • Experience with PBX systems
  • Dealing with difficult people in a respectful and helpful manner
  • Adaptable when having to deal with different situations and tasks
  • Thoroughly enjoy working in collaborative environments

Certifications

- First Aide Certificate Level One and Two

- Anaphylaxis Training

- Working With Children Check

Referees

Vanessa Berkley 

Office Manager at Kew General Practice 

Mobile Number: 0410 537 835

 

Jan Moulding- Work colleague at Ivanhoe Girls' Grammar School

Mobile number:- 0487 468 817

Timeline

Medical Receptionist

Kew General Practice
10.2022 - Current

Special Education Specialist

Ivanhoe Girls' Grammar School
10.2010 - 12.2020

Some College (No Degree) - Certificate III in Pathology Collection

Institute of Health And Nursing

Bachelor of Education -

Deakin University

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Bronwyn Lawson