Bronwyn Linnane
Airlie Beach,QLD
Summary
Reliable representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
7
7
years of professional experience
Work History
Client Service Consultant
Local Agent Finder
Melbourne, VIC
01.2024 - 04.2024
- Developed strategies for improving customer satisfaction levels
- Prepared reports on customer service metrics and performance indicators
- Performed data entry of client information into databases and software programs
- Created customized solutions for customers based on their individual needs
- Conducted research on industry trends in order to make recommendations for process improvements.
Housekeeping Office Coordinator
Lifewealth AU
Melbourne, VIC
10.2023 - 12.2023
- Organized office supplies inventory and placed orders when necessary.
- Coordinated with external vendors to ensure timely delivery of supplies.
- Trained new housekeeping staff on proper cleaning techniques and safety protocols.
- Implemented strategies to improve efficiency of housekeeping operations.
Manager of Operations
Born Store
Ireland
12.2022 - 10.2023
- Conducted daily store operations, including opening and closing procedures and cash handling
- Developed strategies to maximize sales and profitability
- Recruited, trained and supervised new employees
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Supervisor
Alkermes Factory - Commercial Cleaning
Ireland
11.2021 - 12.2022
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
Housekeeping Team Leader
The Sheraton Hotel
Ireland
01.2019 - 10.2021
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Inspected facilities regularly to identify potential safety hazards or areas that need attention.
- Observed all relevant laws regarding health codes and waste disposal standards.
- Changed bed linens and towels, tidied up rooms.
Store Supervisor
Gloria Jeans Coffees
Ireland
01.2017 - 12.2018
- Developed operational strategies for efficient management of inventory and personnel
- Audited incoming shipments against purchase orders to verify accuracy and quality standards are met
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Arts - Fashion Design
Limerick Institute of Technology
Diploma - Business Management
Certificate of Excellence
Certificate - Design And Marketing
Marbella Design Academy
Skills
- Operations Management
- Business Administration
- Policy Implementation
- Marketing
- Strategic Planning
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Training & Development
References
References available upon request.
Timeline
Client Service Consultant
Local Agent Finder
01.2024 - 04.2024
Housekeeping Office Coordinator
Lifewealth AU
10.2023 - 12.2023
Manager of Operations
Born Store
12.2022 - 10.2023
Supervisor
Alkermes Factory - Commercial Cleaning
11.2021 - 12.2022
Housekeeping Team Leader
The Sheraton Hotel
01.2019 - 10.2021
Store Supervisor
Gloria Jeans Coffees
01.2017 - 12.2018
Bachelor of Arts - Fashion Design
Limerick Institute of Technology
Diploma - Business Management
Certificate of Excellence
Certificate - Design And Marketing
Marbella Design Academy
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