Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
CI Sales Supervisor
WesTrac
03.2022 - Current
Oversee critical task activities and collaboration with all key stakeholders in the customer order to delivery cycle
Maintain and update delivery dates, record and manage slippages, ensuring an accurate new machine delivery forecast is reported
Ensure conditions of sale are met with accurate and efficient invoicing, in line with estimates, quotations and contract commitments
Manage and process credit and cost estimates for cash flow
Machine margin review for variations
Increased MSEP score to excellent from emerging for CAT claims
Staff training and supervision
Accountability for individual and Team KPIs
Internal stakeholder Liaison and relationship building
Planner
WesTrac
11.2019 - 10.2021
Develop and maintain an effective 3 month plan
Collate work packs detailing customer requirements, vendor support, SIS Instructions, SWP and tooling requirements with input from Support and Planning Supervisor
Liaise with Area Managers and Supervisors to plan Technician resources according to pipeline of incoming work and finalise work pack details
Monitor and report on planning progress and adherence to compliance identifying when planned work is incomplete
Chair and lead weekly review meeting ensuring all actions are collated and actioned and obtaining agreement that the upcoming Scheduled work is achievable
Manage a long-term plan for Technician Training based on L&D plans from Supervisors, forecasted skillset requirements as well as Institute training schedule and communicate long term training plan at weekly review meeting
Scheduler
WesTrac
03.2017 - 11.2019
Work pack creation
Roster maintenance and upkeep for whole department
Short term planning for technicians within a 12-week window
MS Plan maintenance
Reporting hazards and incidents in line with WesTrac Policy
Multiple site On-boarding –following customers processes and using their specific systems and processing
Including flights, car hire and accommodation for 150 technicians, Specialists and management
Coordinating parts and tooling to site in line with the customers processes
Work pack creation
Long Term Plan upkeep
Short term plan lock in
Short Term Plan reviewing
Work pack review and amendments
Training bookings
Staff file maintenance
Training matrix upkeep
Administrator
WesTrac
02.2013 - 03.2017
SAP Superuser – aiding the S3 project team with implementation of Purchase to Pay, Success Factors, Fiori, VIMS and the new payroll/ time capture system CATS
Training and continual support for SAP systems for all end users
Contributing to Continuous Improvement with waste saving ideas in line with CPS training
Reporting hazards and incidents in line with Westrac Policy
FMG On-boarding – Booking travel, amendments, roster bookings and generic requests through FMG, processing of FMG documentation (Mobilisation form, first site travel form, travel/amendment form, fit for work declarations, emergency travel with FMG approval)
Responsible for booking flights, car hire and accommodation bookings daily for 48 Technicians
Timely processing of time sheets into CATS as well as all reporting functions
Communicate with HR to ensure LOV's remain current
Raising Purchase Requisitions when required
Site access through ERMs when required
Weekly expense allocation through DBS
Daily Data entry
Maintaining training records and staff files weekly
Mobilisation Officer
BHP Billiton Iron Ore
01.2012 - 01.2013
Up keep of training matrix's and Rosters
Booking international, interstate and site flights for ninety people a week
Accommodation and car hire when required
Ordering office supplies and uniforms for al ninety crew members plus office staff
Time sheet entry for twenty-five
Casual Payroll processing for twenty-five
Booking training when required
Leave management and processing
Site access through ERMS and paper based as per site requirements
Maintaining training records
Filing and archiving
General administration duties
Data Entry of man hours for safety reports
Skills
Excellent verbal and written communication skills
Intermediate to advanced computer skills
High attention to detail with excellent data entry skills
Ability to handle several tasks simultaneously, with excellent time management
Ability to resolve problems in a timely and professional manner
Ability to identify customer needs and respond accordingly