Bronwyn Orr
Walkervale,Queensland
Summary
Dedicated and compassionate Social Worker with 4 years of experience in counselling and leadership roles within the not-for-profit sector. Seeking to leverage my expertise in social work, counselling, and management to make a positive impact on individuals and communities in need.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Services Manager
Phoenix House
01.2023 - Current
- In addition to counselling and clinical oversight:
- Lead a team of dedicated counsellors and support staff, ensuring the smooth and effective provision of high-quality counselling services.
- Develop and implement strategic plans, policies, and procedures to optimize service delivery and improve organizational effectiveness.
- Seek opportunities for innovation and improvement in service delivery and outcomes.
- Oversee grant applications, funding reports, and audit requirements.
- Collaborate with community partners, government agencies, and other stakeholders to ensure an integrated approach to service delivery.
- Recruit staff and fostering a supportive, safe, and growth-oriented work environment.
- Evaluate outcomes and collect data to measure the impact of services, making data-driven decisions for continuous improvement.
Clinical Lead
Phoenix House
07.2021 - Current
- Tasks undertaken in addition to maintaining a counselling caseload:
- Responsible for providing clinical oversight and leadership within the service.
- Supervising and mentoring clinical staff, providing guidance and support in their professional development.
- Collaborating with clinical staff to develop individualized treatment plans for clients.
- Ensuring that all counselling services adhere to ethical guidelines and legal requirements.
- Identifying and mitigating potential risks and liabilities.
- Promoting cultural competence and sensitivity among all staff.
- Addressing conflicts or issues and working towards resolution.
- Maintaining accurate records and reporting.
- Writing customized therapeutic / educational programs in response to community feedback.
- Facilitate weekly peer supervision sessions.
- Monitoring and enhancing client satisfaction through feedback mechanisms and service improvements.
Counselor
Phoenix House
03.2019 - Current
- Providing individual and group counselling services to clients of diverse backgrounds and ages, specialising in sexual violence.
- Using an eclectic framework for counselling and social work practice including but not limited to CBT, ACT, Narrative, Strengths, and Trauma Informed approaches.
- Conducting comprehensive assessments and developing personalized treatment plans to support clients in achieving their therapeutic goals.
- Collaborating with multiple stakeholders to coordinate care and ensure a holistic approach to clients' well-being.
- Maintaining detailed client records and documentation in compliance with ethical standards and agency policies.
- Facilitating educational workshops and groups
- Engaging in continuous professional development to stay up-to-date with developments in the field, strengthen knowledge of focused psychological strategies, and ensure best practice.
- Maintaining personal well-being and self-care practices to provide effective workplace performance and services to clients and community.
Education
Bachelor of Social Work -
Central Queensland University
Bundaberg, QLD11.2020
Bachelor of Human Services -
Central Queensland University
Bundaberg, QLD11.2019
Associate Degree of Community Welfare -
Central Queensland University
Bundaberg, QLD11.2018
Skills
- Communication & Interpersonal Skills
- Leadership & Management
- Clinical/Counselling Skills
- Education and Training Skills
- Decision-Making & Creative Problem-Solving
Certification
Blue Card
Disability Worker Screening
The Shark Cage Facilitator
Bringing Up Great Kids Facilitator
Discoveries Facilitator
Professional Registration
Australian Association of Social Workers - Accredited Social Worker
Timeline
Services Manager
Phoenix House
01.2023 - Current
Clinical Lead
Phoenix House
07.2021 - Current
Counselor
Phoenix House
03.2019 - Current
Bachelor of Social Work -
Central Queensland University
Bachelor of Human Services -
Central Queensland University
Associate Degree of Community Welfare -
Central Queensland University
Blue Card
Disability Worker Screening
The Shark Cage Facilitator
Bringing Up Great Kids Facilitator
Discoveries Facilitator
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