Bronwyn Skordos

• Working with dentists in the clinic, to deliver the best possible treatment outcome for the patients
• Maintaining surgery protocols to ensure an effective and efficient delivery of clinical procedures
• Ensuring all infection control and sterilisation protocols are followed, both in the clinic areas as well as the sterilisation zone
• Ensuring patients understand treatment procedures in a concise and professional manner
• Following up patients post treatment, particularly following surgical procedures, to ensure a good outcome
• Entering and maintaining patient records - Titanium software
• Ensuring the clinic maintains allocated appointment times
• Ensuring all clinical surgeries are well maintained and fully stocked
• Attending patient enquiries both in person and telephone
• Level 3 Administration duties including -
• Processing Patient medicare details, Centrelink cards
• Liaising with patients regarding treatment plans, appointment scheduling
• maintaining patient files
• Scanning documents into patient files

Working with both dentists as a chair side assistant

Maintaining surgery protocols

Implementing all infection control and sterilisation protocols Ensuring patients understand treatment procedures in a concise and professional manner

Following up patients post treatment.

Entering and maintaining patient records – Exact software.
Ensuring all clinical surgeries are maintained and fully stocked.
Attending patient enquiries both in person and telephone.
Appointment scheduling.
Processing hicpaps, payments, DVA claims and Medicare claims.
Liaising with patients and health funds, regarding treatment

Appointment scheduling.

Liaising with dental laboratories to ensure work back in time

• Retail customer service including customer enquiries regarding sewing and quilting
• Assist customers with fabric selection consultation and pattern construction
• Website management - upload new stock onto website, management social media profile and prepare monthly newsletter
• Teaching - machine quilting, hand quilting basting, applique, and hand stitching
• Class Coordinator - organising and facilitating sewing and quilting classes
• Coordinating specialist teacher workshops

• Client Liaison & Sales - meet with new clients, provide overview of services and establish service agreements
• Implementing and maintaining laboratory standard operational procedures and protocols
• Implementing and maintain Health and Safety protocols, as per industry standards
• Bookkeeping and accounts management, payroll, and BAS
• Inventory control and ordering stock both in the lab and office
• Coordinate incoming work
• Pour and trim models
• Coordinate outgoing work with clients and couriers

• Surgery preparation and chairside assisting 4 handed
• Sterilisation and infection control
• Entering and maintaining patient records
• Stock inventory and ordering

• Coordinate surgery staff rooster
• Liaise with patients regarding orthodontic treatment, timing and payment schedules
• Maintain patient records, radiographs, and intra/extra oral photography
• Maintain stock/equipment inventory and ordering
• Liaise with sales representatives
• Chairside assist with orthodontic procedures
• Sterilisation and infection control
• Reception duties as required - telephone enquiries and appointment scheduling
• Treatment reports to patients and referring dentists
• Referrals to specialist dentists

• Body corporate administration
• New patient management - introduction/follow-up
• Patient reports and correspondence
• Dental and specialist reports and correspondence
• New staff training
• Implementing ongoing training and support for staff
• Implementing and maintaining staff meetings
• Implementing and staff training of computer software (OSPM/Practiceworks)
• Requisition of practice supplies for both surgery and office
• Maintaining surgery equipment
• Implementing and maintaining surgery operation manuals
• Implementing and maintaining practice protocols
• Implementing and maintaining health and safety standards
• Maintaining practice accounts
• Maintaining patient accounts
• Receptions duties as required

• Organise and maintain clinical procedures and equipment
• Chair side assisting
• Oral health instruction
• Maintain sterilisation and infection control protocols
• Maintain inventories of surgery stock and equipment
• Liaise with dental representatives
• Developing radiographs
• Maintain patient records
• Intra/extra oral patient photography
• Patient impressions
• Organise patient radiograph
• Reception duties - appointment scheduling, telephone enquiries and accounts