Bronwyn Stewart

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Developed a strong company culture, fostering teamwork and collaboration among staff members.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Optimized inventory management systems for streamlined ordering processes and reduced waste levels.

• Streamlined financial reporting processes, improving accuracy while reducing time spent on administrative tasks.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Efficiently managed payroll processing tasks including timekeeping records verification and salary disbursements.
• Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.

• Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
• Collaborated with team members to meet monthly performance targets, contributing to the branch''s success.

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• Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
• Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
• Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
• Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Met customer call guidelines for service levels, handle time and productivity.