Summary
Overview
Work History
Education
Skills
Timeline
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Bronwynne Coote

Bronwynne Coote

Teesdale,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Beautician

self employed
Geelong, VICTORIA
01.1996 - Current
  • Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
  • Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
  • Performed manicures and pedicures with precision and speed.
  • Recommended appropriate beauty treatments to customers based on individual needs.
  • Maintained cleanliness of salon equipment and supplies.
  • Conducted client consultations to assess preferences for services and products.
  • Developed strong relationships with clients through great customer service skills.
  • Applied makeup professionally including special occasion looks such as weddings or proms.
  • Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
  • Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
  • Scheduled appointments for clients over the phone or online booking systems.
  • Administered payment transactions accurately using point-of-sale software systems.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.

Bakery Sales Assistant

Bannockburn Bake House
Bannockburn, VICTORIA
05.2022 - 09.2024
  • Greeted customers, answered inquiries and provided assistance.
  • Maintained cleanliness of the bakery area, including counters and displays.
  • Organized and stocked shelves with freshly baked goods.
  • Friday school lunch order manager

Woolworths

Woolworths
Bannockburn, VICTORIA
08.2020 - 01.2022
  • Assisted in unloading products and stocking shelves during night shifts.
  • Verified that product codes matched inventory records.
  • Ensured accuracy of product labels and expiration dates.
  • Maintained cleanliness of store aisles and backroom areas.
  • Inspected incoming shipments for damages or discrepancies.
  • Communicated with supervisors to ensure timely restocking of shelves.
  • Stocked merchandise on shelves according to company guidelines and standards.
  • Provided customers with assistance in locating requested items in the store.
  • Operated cash registers accurately to process customer transactions quickly.

Chicken Farm Attendent

Farmpride
Lethbridge, VICTORIA
02.2018 - 08.2020
  • Verified egg quality and size against established standards.
  • Inspected eggs for cracks, dirt, deformity or other defects.
  • Recorded all production data accurately on daily log sheets.
  • Packaged eggs into cartons of varying sizes, according to customer specifications.
  • Stacked filled cartons onto pallets for shipping.
  • Operated machinery to wash and grade eggs according to company protocols.
  • Maintained cleanliness in the packing area, including floors and equipment surfaces.
  • Assisted in loading and unloading trucks with palletized product.

Car Salesperson

Blood Motor Group
Geelong, VICTORIA
12.2010 - 02.2012
  • Greeted customers and provided product information.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Conducted test drives for prospective buyers.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Advised customers on financing options and warranties available for their purchase.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Provided follow-up customer service after a car sale was completed.
  • Created detailed reports of daily sales activities for management review.

Customer Care Consultant

Winter & Taylor Holden / Kia
Geelong, VICTORIA
01.2008 - 11.2010
  • Answered customer inquiries related to product features and services via email, telephone and online chat.
  • Resolved customer complaints regarding products or services in a timely manner.
  • Generated reports on customer service performance metrics such as response times, resolutions rates.
  • Developed customer-specific solutions to address their individual needs and concerns.
  • Created detailed documentation of all customer interactions for future reference purposes.
  • Processed orders from customers using order management systems.
  • Maintained an organized database of customer contacts for easy access when needed.
  • Investigated cases where customers were not satisfied with their purchases or services provided.
  • Coordinated with other departments within the organization to ensure customer satisfaction was met.

Education

Some College (No Degree) - High School

Pascoe Vale Girls Secondary College
Melbourne, VIC

Skills

  • Pedicures expertise
  • Safety and Sanitation
  • Appointment Scheduling
  • Makeup knowledge
  • Manicures experience
  • Waxing services
  • Client consultation
  • Cleaning procedures

Timeline

Bakery Sales Assistant

Bannockburn Bake House
05.2022 - 09.2024

Woolworths

Woolworths
08.2020 - 01.2022

Chicken Farm Attendent

Farmpride
02.2018 - 08.2020

Car Salesperson

Blood Motor Group
12.2010 - 02.2012

Customer Care Consultant

Winter & Taylor Holden / Kia
01.2008 - 11.2010

Beautician

self employed
01.1996 - Current

Some College (No Degree) - High School

Pascoe Vale Girls Secondary College

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Bronwynne Coote