Brook Parkinson
Brisbane City,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Volunteer Overseas
Sacha Yacu rescue centre/Olympica Gamboa
Brazil/Ecuador
09.2023 - 10.2024
- Assisted coaches in planning and organizing practice sessions.
- Developed relationships with players to understand their needs better.
- Assisted zookeepers with daily animal care tasks such as feeding, cleaning cages, and monitoring health.
- Cared for animals with regular feeding and watering, social engagement and play opportunities.
- Managed inventory of supplies needed for daily operations including food, bedding materials, tools.
Restaurant Waiter
Mobo Japanese
Brisbane, QLD
08.2023 - 09.2023
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Prepared tables by setting up linens, silverware and glassware.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Implemented sanitary food handling, holding and service protocols.
- Processed payments accurately using cash registers or point-of-sale systems.
Christmas Casual Sales Professional
Prouds the Jewellers
Brisbane
10.2022 - 01.2023
- Supported current promotions and initiatives to enhance customer experience, increase customer loyalty and impact sales.
- Greeted customers and provided them with product information.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Answered customer inquiries about products, prices, availability, and services.
Customer Service Cashier
EB Games
Indooroopilly, QLD
07.2022 - 09.2022
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Handled customer complaints in a professional manner.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Recommended, selected and located merchandise based on customer desires.
Customer Service Cashier
Target Australia
Indooroopilly, QLD
10.2020 - 05.2022
- Consistently achieve personal sales budget and KPI’s
- Uphold the highest standard of housekeeping and cleanliness
- Ensure timely replenishment of stock on show including new, core, catalogue and best-selling lines are prioritized
- Maintain accurate and up to date product knowledge including features and benefits across all jewellery and watch products the store sells
- Implement merchandising and marketing strategies as instructed by Store Management and Support Office
Cashier
Old Salties
Ashgrove, QLD
09.2019 - 01.2020
- Worked closely with front-end staff to assist customers
- Answered customer questions, provided store information
- Learned roles of other departments to provide coverage and keep store operational
- Processed sales transactions to prevent long customer wait times.
Sports Coach
Bardon Latrobe/St Peters Lutheran College
Bardon/Indooroopilly, QLD
05.2019 - Current
- Began volunteer work at Bardon Latrobe Football Club in 2019, gaining important unpaid experience about working in a team environment
- Developed training and exercise programs to meet individual requirements and team play strategies
- Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly
- Established professional relationships with team members and coaches
- Assessed player abilities and assigned positions according to individual strengths
Food Delivery Driver
DoorDash
Indooroopilly, QLD
01.2022 - Current
- Delivered fresh food to customers across local area
- Carried food in insulated bags to maintain hot or cold temperature
- Picked up meals from local restaurants and dropped off at residential and business customer locations
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 20%
- Contacted customers prior to delivery to coordinate delivery times.
Education
High School Diploma -
St Peters Lutheran College
12.2021
Skills
- Blue card
- Analytical Thinking
- Adaptable and Flexible
- Sales and Promotions
- Customer Relations
- Honest and Ethical
- Physically fit and healthy
- Driven to succeed
Accomplishments
- High school Sports House Captain, 2020-2021
- Finalist for the Lethbridge Gallery, 2022
References
- Joanne Winter, Manager of Prouds the Jewellers, Brisbane Myer Centre, 0431 371 359
- Kellie Keane, 0422 988 272
- Blanche Ho, 0450 041 850
Timeline
Volunteer Overseas
Sacha Yacu rescue centre/Olympica Gamboa
09.2023 - 10.2024
Restaurant Waiter
Mobo Japanese
08.2023 - 09.2023
Christmas Casual Sales Professional
Prouds the Jewellers
10.2022 - 01.2023
Customer Service Cashier
EB Games
07.2022 - 09.2022
Food Delivery Driver
DoorDash
01.2022 - Current
Customer Service Cashier
Target Australia
10.2020 - 05.2022
Cashier
Old Salties
09.2019 - 01.2020
Sports Coach
Bardon Latrobe/St Peters Lutheran College
05.2019 - Current
High School Diploma -
St Peters Lutheran College
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