Summary
Overview
Work History
Education
Certification
REFERENCES
Timeline
Generic

Brooke Abdilla

Rockingham,WA

Summary

My career objectives are to use my valuable skills and knowledge to pursue a career in an administration role. In previous administration experiences, I have adapted and learnt excellent skills i will bring into your workforce. They include, time management, multitasking and being able to meet deadlines, create good relationships with customers and clients in a professional manner, assist site , managers with daily tasks and expectations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Mobilisation Coordinator

Brilliant Boton
08.2022 - Current
  • Booking and managing employees flights for a variety of mine sites and accommodation coordination
  • Managing back to back shutdowns
  • Booking medicals
  • Liaising with clients on a daily basis
  • Customer focused
  • Manage training and the upkeep for all employees
  • Record meeting minutes


Administration Clerk

Pickles Auctions
07.2021 - 10.2021
  • Updating files electronically
  • Organising sale packs to be uploaded
  • De licensing number plates/ to be taken to licensing centre
  • Filing

Administrator - Logistics & Operational Services

Citic Pacific Mining
09.2020 - 05.2021
  • Built and maintained excellent client/ resident relationships through timely response to inquiries and going above and beyond to accommodate
  • Experienced using Microsoft Office, Excel, Word, Outlook and Powerpoint
  • Supervised and delegated work within administrator team
  • Mobilisation of new starters and visitors to site using SinoONE
  • Adjusting flight changes, permanent rosters and demobs using Workflow and SAM
  • General Administration: Data entry, HSE daily/weekly reporting, managing audible filing system, assist HR and Payroll support services for internal employees
  • Cooperated with Travel Logistics and clients/ residents regularly to quickly to resolve issues
  • Using SAP on a daily basis
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Taking Meeting Minutes

Administrator FIFO

Spotless
11.2016 - 06.2020
  • Booking and managing of all spotless and client employees \ travel and accommodation
  • Highly organized monitoring of travel and accommodation requirements
  • Manage spread-sheets, data entry and reporting
  • Assist employees with timely submission of paperwork and time sheets
  • Provide general administration support for supervisors, managers as well as BHP Village supervisors
  • Competent user of Microsoft Office Outlook, Word and Excel
  • Competent user of ERMS programme
  • Competent user of SAMs / Workflow programmes
  • Liaising with clients on daily basis to ensure the smooth operation of the business working closely with contractors on a daily basis for staffing
  • BHP Inducted

Resource Officer

Monadelphous Group
07.2019 - 12.2019
  • Heavy resourcing for required labour for shutdowns within the BHP WAIO portfolio
  • Assisting shut coordinators to meet clients expectations
  • Working closely with coordinators, employees to ensure mobilisation and demobilisation executes successfully
  • Constant communication between employees to ensure clientele relationship standards and expectations are met
  • Advanced In outlook, excel, microsoft programmers,
  • Enable, IFS, Signmee
  • Booking and issuing flights
  • Meeting KPIs
  • High level of professionalism within our workforce team
  • Adapting to last minute changes to meet labour requirement

Hospitality FIFO

Spotless
01.2014 - 2016
  • Achieved high customer satisfaction for bar & retail duties
  • Provided coaching, mentoring, and consultation to staff to enhance staff development
  • Reviewed weekly inventory charts and recorded facility needs
  • Greeted and welcomed all guests with a smile
  • Performed serving, cleaning and stocking duties
  • Cash handling, till perpetration and closing off, till tallies

Manager

Baskin-Robbins Mandurah
2009 - 2014
  • Reported to the district manager regarding all store and staff issues
  • Interviewed job candidates and made staffing decisions
  • Counted cash drawers and made bank deposits
  • Assigned employees to specific duties to best meet the needs of the store
  • Instructed staff on appropriately handling difficult and complicated sales
  • Examined merchandise to verify that it was correctly priced and displayed
  • Answered customer telephone calls promptly and in an appropriate manner
  • Earned management trust by serving as key holder, responsibly opening and closing store

Customer Service

Red Dot
2008 - 2009
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Described product to customers and accurately explained details and care of merchandise

Junior Assistant

Falcon Real Estate
2008 - 2008
  • Uploading sales and rentals online
  • Answering phones
  • Filling

Receptionist Front Desk

Bob Hunters 4WD
01.2006 - 08.2007
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction
  • Greeted customers and visitors in-person and via telephone calls

Education

Shelley Primary School
Shelley, WA, Australia

Rossmoyne Senior High School
Rossmoyne, WA, Australia

Halls Head College
Halls Head, WA, Australia

Certification

  • Current C class manual drivers licence
  • RSA
  • Certificate IV in Retail Management SIR40207
  • Certificate in working with people with Disabilities
  • 5 Day safety & Health Representative Introductory Course

REFERENCES

  • Supervisor spotless - Simone Rosmeyer 0400643656
  • Superintendent CPM - Judi Wynne 0488701346
  • Supervisor Pickles - Susan Stacey 0427888449

Timeline

Mobilisation Coordinator

Brilliant Boton
08.2022 - Current

Administration Clerk

Pickles Auctions
07.2021 - 10.2021

Administrator - Logistics & Operational Services

Citic Pacific Mining
09.2020 - 05.2021

Resource Officer

Monadelphous Group
07.2019 - 12.2019

Administrator FIFO

Spotless
11.2016 - 06.2020

Hospitality FIFO

Spotless
01.2014 - 2016

Receptionist Front Desk

Bob Hunters 4WD
01.2006 - 08.2007

Manager

Baskin-Robbins Mandurah
2009 - 2014

Customer Service

Red Dot
2008 - 2009

Junior Assistant

Falcon Real Estate
2008 - 2008

Shelley Primary School

Rossmoyne Senior High School

Halls Head College
Brooke Abdilla