Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Adams

Brisbane,QLD

Summary

Goodmorning /Afternoon to whom this may concern, my name is Brooke Adams, I am 19 years of age and I am a hardworking and passionate individual with previous experience in reception, hospitality and support caring. I am currently looking for a job where i can help provide a safe and nurturing environment for young children and would appreciate your time to consider my application.

I am a reliable individual, possessing excellent communication and problem-solving strengths whether it be emotional or physical needs. I am a team-oriented costumer service worker with 4 years of experience in helping and supporting others, as well as caring for those with physical and mental needs while also providing them with everyday support. I am confident that i will be a great asset to your team!

Thank you for taking the time to review my resume.

Overview

4
4
years of professional experience

Work History

Care Support Worker

Support Care
Ipswich, QLD
09.2024 - Current
  • Provided transport services for those unable to travel independently.
  • Provided emotional support to clients in difficult situations.
  • Attended meetings with other healthcare professionals to discuss individual client care plans.
  • Developed individualized care plans for each client based on their needs and preferences.
  • Assisted clients with their daily living activities, such as personal hygiene, meal preparation and shopping.
  • Organised social activities for clients to help them remain socially engaged.
  • Reported any changes in a client's condition or behaviour promptly to relevant personnel.

KFC

Collins foods
Bethania , Qld
09.2020 - 11.2024
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and staying on top of cleaning tasks.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Measured and weighed food items to comply with portion requirements.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Receptionist

Vetlove
, QLD
10.2023 - 05.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted with special projects assigned by management, when required.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

High School Diploma -

Windaroo Valley State High School
Windaroo
11.2022

Skills

  • Flexible Schedule
  • Outstanding Work Ethic
  • Administrative Support
  • Office Management
  • Team Management
  • Training & Development
  • Conflict Resolution
  • Active Listening
  • Team Building
  • Calendar Management
  • Scheduling
  • Housekeeping tasks
  • Patient care
  • Activity planning
  • Personal care assistance
  • Emotional support
  • Compassionate client care

Timeline

Care Support Worker

Support Care
09.2024 - Current

Receptionist

Vetlove
10.2023 - 05.2024

KFC

Collins foods
09.2020 - 11.2024

High School Diploma -

Windaroo Valley State High School
Brooke Adams