Brooke Borg

. sampling and truck washing for Iluka Iron Concentrate project

• Assisted customers with finding suitable products, leading to higher sales revenue.
• Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
• Monitored customer feedback and made adjustments to improve service quality.
• Resolved customer complaints promptly, resulting in increased loyalty and repeat business.

• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.