Summary
Overview
Work History
Education
Skills
Basketball, Organising, Cooking & Baking, Make-up & Beauty
Timeline
Generic

Brooke Carpinteri

18 Nerissa Grv, Oak Park,VIC

Summary

Knowledgeable and dedicated customer service associate in the retail industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with customers to help them on their needs. Specialise in quality and speed to check out customers. Driven, detail-oriented and adept at managing high-stress situations and resolving customer disputes effectively, especially during the holiday season. Skilled in active listening and money handling. Hardworking and passionate help achieve customer satisfaction and company goals.

Overview

Work History

Customer Service Representative

Peter Alexander Sleepwear- The Just Group
2023.12 - 2024.02
  • Handled customer inquiries and suggestions courteously and professionally.
  • Folded and organised the clothing on display.
  • Managed high-stress situations, maintaining professionalism under pressure while resolving disputes or conflicts during the holiday season.
  • Checked out customers through the register.
  • Assisted with opening and closing procedures at the store in the DFO.

Education

High School Diploma -

Strathmore Secondary College
Strathmore, VIC
12.2025

Skills

  • Helpful
  • Organised
  • Active Listening
  • Critical Thinking
  • Hardworking
  • Neat
  • Fast Learner
  • Determined
  • Detail Oriented
  • Money handling abilities

Basketball, Organising, Cooking & Baking, Make-up & Beauty

These are activities I truly enjoy in my spare time.

Timeline

Customer Service Representative

Peter Alexander Sleepwear- The Just Group
2023.12 - 2024.02

High School Diploma -

Strathmore Secondary College
Brooke Carpinteri