Brooke Dolbear
Gold Coast,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments. Positive and upbeat with strong relationship-building abilities. Compassionate supporter possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with a strong drive and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Blue Wing Care
02.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Disability Support Worker
Private Carer
08.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Freelance Hairdresser
Self Employment Specialists
03.2020 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from old and new clients
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair for large events such as annual fashion shows and special hair expos.
Senior Hairdresser
Marina Salon
03.2018 - 03.2019
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Certified Hairdresser
Cert 3 Food Processing
First Aid, Blue Card, Yellow Card, Police Check
NDIS Screening Check
High School Diploma -
Elim Christian College
Auckland, New Zealand11.2011
Skills
- Problem Anticipation and Resolution
- Appointment Scheduling
- Relationship Building
- Cash Register Operation
- Decision Making
- Digital Recordkeeping
- Workstation Cleaning
- Tool, Equipment and Surface Sanitizing
- Creativity and Originality
- Data Entry
- Clear Communication
- Treatment Plan Modification
- Time Management
- Support Group Organization
- Daily Living Requirements
- General Housekeeping
- Originality and Creativity
- Medication Schedules
- Client Requirements
- Individual Support Plans
- Progress Documentation
- Family Communication
- Independent Living Support
- Appointment Organization
- Mental and Physical Exercise
- Housekeeping Duties
- Emotional Support
- Incident Reports
- Long-Term Care
- Care Documentation
- Supervisory Support
hobbies
- Gym
- Adventure in nature
- Quality family time and experiences
- Fashion/ Beauty
- maintaining my home and personal spaces
- Reading and learning as i am passionate about self improvement and growth
Timeline
Disability Support Worker
Blue Wing Care
02.2023 - Current
Disability Support Worker
Private Carer
08.2022 - Current
Freelance Hairdresser
Self Employment Specialists
03.2020 - Current
Senior Hairdresser
Marina Salon
03.2018 - 03.2019
Certified Hairdresser
Cert 3 Food Processing
First Aid, Blue Card, Yellow Card, Police Check
NDIS Screening Check
High School Diploma -
Elim Christian College