Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Farthing

Trafalgar,VIC

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work, focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience

Work History

Crew Team Member

McDonald's Restaurant
01.2022 - Current
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Greeted customers at drive-thru and took food orders.
  • Used proper techniques to prepare food and ingredients.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Recorded orders by answering customer questions and entering requests in system.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.

Contractor

Damien Elliott AG Services
12.2021 - 02.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and afast-paced atmosphere.
  • Used coordination and planning skills to achieve results according to schedule.

Cafe Barista

Yarragon Cafe
12.2019 - 09.2021
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prioritized drink requests while managing interruptions.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.

Kitchen Hand

Darnum Hotel
06.2019 - 10.2019
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma -

Warragal Regional High
Warragul, VIC
12.2020

Certificate II - Family And Community Services

Community College
Warragul, VIC
11.2020

Skills

  • Special Requests
  • Special Orders and Dietary Restrictions
  • Equipment Troubleshooting and Maintenance
  • Rewards Programs
  • Food Packaging and Labeling
  • Food and Beverage Service

Timeline

Crew Team Member

McDonald's Restaurant
01.2022 - Current

Contractor

Damien Elliott AG Services
12.2021 - 02.2022

Cafe Barista

Yarragon Cafe
12.2019 - 09.2021

Kitchen Hand

Darnum Hotel
06.2019 - 10.2019

High School Diploma -

Warragal Regional High

Certificate II - Family And Community Services

Community College

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Brooke Farthing