Brooke Gilbert

• Implemented quality control measures to uphold company standards.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Monitored performance of staff and provided feedback.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Recruited and trained new employees to meet job requirements.
• Supported managerial tasks during critical operations.
• Managed responsibilities during Manager's absence.
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In this role I was tasked with the following;

* Accounts - making sure they were paid on time and or organinsing payments to be made

* All general Office tasks - Phone calls, emails, Staff queries, Parent queries, Tours, Enrolments.

* Stock taking and making sure orders were made as needed.

* Well being for staff - organising daye each week where we celebrated staff in different ways.

* Assisted the Campus Manager and 2IC when required

• Supported lead teacher with daily classroom activities.
• Maintained safe, clean and constantly supervised play environment.
• Instructed and assisted students during craft activities.
• Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
• Arranged classroom furniture and learning materials to keep areas neat.
• Created and assembled classroom displays and decorations.
• Maintained daily records of activities, behaviors, meals and naps.
• Maintained hygiene of students by changing diapers and keeping them clean.
• Encouraged creativity through art, music, dramatic play and outdoor activities.
• Organized play areas, toys, and other learning materials to promote creative play.
• Assisted in maintaining accurate records of attendance, developmental milestones.
• Developed lesson plans that incorporate age-appropriate activities for pre-school aged children.
• Provided assistance to children with their daily routines and activities.