Brooke Hancock
Gold Coast,Australia
Summary
Dynamic and dedicated Occupational Therapy Student with hands-on experience across adult acute hospital and pediatric community sectors, bringing a clear understanding of healthcare standards, procedures, and best practices. Showcased ability to work collaboratively within multidisciplinary teams while maintaining a person-centered focus. Demonstrated strong communication skills, and commitment to continuous learning within the field of occupational therapy. Previous experience emphasising compassion, understanding, and practical application of theoretical knowledge to improve clients' quality of life.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Occupational Therapist (Placement)
Sopt 4 You | Spot 4 Kids
Brisbane, QLD
01.2024 - 04.2025
- Observation and shadowing of occupational therapy in a pediatric community setting.
- Observed and documented clients' progress, interventions, and behavior to maintain client records.
- Implemented therapeutic interventions to improve fine and gross motor skills, social skills, and emotion and behavior regulation; designed therapeutic activities to improve physical strength, coordination, balance, posture, and sensory integration skills.
- Completing assessments contributes to the ongoing care of children of various ages and diagnoses.
- Advocated for patients to receive necessary services and supports within their community.
- Liaising with stakeholders and members of a multidisciplinary team.
- Completing quality assurance projects, resource creation, and research.
- Selected effective treatment plans in line with NDIS goals for home and school life.
- Monitored and documented patient progress, adjusting treatment plans as necessary.
- Adjusted treatment plans based on in-progress evaluations and patient satisfaction.
- Observed and participated in numerous age-apropriate assessments including Motor Performance Checklists, Gubbay Motor Coordination, Screening Assessments, COMPS etc.
Administration Assistant
Studio 4 Photography
Brisbane, Remote
08.2022 - 02.2025
- Handled incoming calls in a profressional manner and directed callers to appropriate department or employee as required.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Liaising with clients and suppliers to assist with staff projects and workloads.
- Liaising with medical professionals to implement and maintain strong hygiene standards in the workplace.
- Prepared invoices, memos, letters, and other documents using Microsoft Office and Google Suite applications.
- Processed financial documents, contracts, expense reports and invoices using Tave Program.
- Organized and maintained files, including electronic records.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Directed customer inquiries to appropriate department personnel.
- Set up workshops, conferences and meetings by scheduling and preparing supplies.
- Responded to customer issues to provide immediate resolution and improve retention.
- Scheduled appointments for the appropriate times and locations to meet client needs.
Student Occupational Therapist (Placement)
Tweed Valley Hospital
Cudgen, NSW
09.2023 - 12.2024
- Observation and shadowing of Occupational Therapy in an acute hospital setting.
- Observing and delivering Hand Therapy interventions in an Outpatient Department within the hospital.
- Delivering a range of interventions across Orthopaedic, Cardiac, Emergency and Stroke Wards.
- Completing assessments contributing to the discharge of patients across Orthopaedic, Cardiac, Emergency and Stroke Wards.
- Completing quality assurance projects and research.
- Observed and documented patients' progress, attitude and behavior to maintain client records.
- Recommended changes in patients' work or living environments to remain consistent with needs and capabilities.
- Collaborated with other health care professionals as part of a multidisciplinary team to develop comprehensive treatment programs for patients.
- Assessed patient functional abilities, home and work environments, and daily activities to determine necessary interventions and suitability for discharge.
- Completed referrals for other disciplines and agencies to address comprehensive needs of patients.
- Provided adaptive equipment recommendations and training to support patient independence.
Volunteer - Day Respite Centre
BlueCare
South Gold Coast
01.2022 - 01.2023
- Provide care and companionship to older adults with Alzheimers and Dementia Diagnoses
- Coordinate appropriate activities and outings under supervision
Retail Sales Associate
Hanes Australasia - Bonds & Champion Stores
Toowoomba, Brisbane Gold Coast, QLD
11.2018 - 08.2022
- Provided assistance to customers including responding to general enquiries, providing advice, bra fittings
- Operated cash registers and processed transactions including sales, returns, and exchanges using the POS system.
- Performed visual merchandising duties.
- Received and sent stock including warehouses and stores.
- Completed management tasks as person in charge, store keyholder and acting assistant store manager across 4 store locations.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Processed returned merchandise according to company policies.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
Administration Officer
Stanbroke Beef
Grantham, QLD
08.2019 - 08.2020
- Handled incoming calls in a profressional manner and directed callers to appropriate department or employee as required.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Liaising with clients and suppliers to assist with staff projects and workloads.
- Liaising with medical professionals to implement and maintain strong hygiene standards in the workplace.
- Prepared invoices, memos, letters, and other documents using Microsoft Office Suite applications.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Directed incoming inquiries to appropriate department personnel.
- Set up workshops, conferences and meetings by scheduling and preparing supplies.
- Responded to customer issues to provide immediate resolution and improve retention.
- Completion of various secretarial duties.
- Managed daily paperwork including orders, invoices, reports.
- Oversaw inventory management, including ordering office supplies and equipment maintenance across 10+ departments.
Education
Master of Occupational Therapy -
Bond University
08.2025
Bachelor of Health Sciences -
Bond University
08.2023
High School Certificate -
Concordia Lutheran College
11.2018
Certificate II Rural Operations -
University of Queensland
12.2017
Skills
- Conflict Resolution
- Communication Improvement
- Case management
- Therapeutic interventions
- Patient assessment
- Community advocacy
- Multidisciplinary collaboration
- Adaptive equipment recommendations
- Documentation management
- Documentation skills
- Clinical reasoning
- Certified in CPR/AED
- Time management
- Problem solving
- Office administration
- Proficient in use of Microsoft 365 and Google Suites, Canva, Tave, POS
Certification
- Current Queensland Transport Driver's Licence, Class 'C', Type 'O'
- Responsible Service of Alcohol Certificate, October 2020
- Apply First Aid & CPR Certificate, July 2024
- Qld Government Covid-19 Infection Control Training
- Current Working With Children Blue Card
- Current NDIS Screen Yellow Card
References
- Cindy Lee, Studio Principal, Studio 4 Photography - 0403 509 690
- Meg Smith, Occupational Therapist, Tweed Valley Hospital - 0474 708 914
- Taylor Read, Occupational Therapist, Spot 4 You - 0432 176 777
Accomplishments
- School Captain Leadership Position & School Student Council Vice President (2018)
- Attended State Parliament to discuss youth issues in local region (2018)
- Bond University Environment Club | Social Media Manager (2022)
- Bond University Environment Club | Treasurer (2023)
Timeline
Student Occupational Therapist (Placement)
Sopt 4 You | Spot 4 Kids
01.2024 - 04.2025
Student Occupational Therapist (Placement)
Tweed Valley Hospital
09.2023 - 12.2024
Administration Assistant
Studio 4 Photography
08.2022 - 02.2025
Volunteer - Day Respite Centre
BlueCare
01.2022 - 01.2023
Administration Officer
Stanbroke Beef
08.2019 - 08.2020
Retail Sales Associate
Hanes Australasia - Bonds & Champion Stores
11.2018 - 08.2022
Master of Occupational Therapy -
Bond University
Bachelor of Health Sciences -
Bond University
High School Certificate -
Concordia Lutheran College
Certificate II Rural Operations -
University of Queensland
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