Brooke Holland
Sydney,NSW
Summary
I am an accomplished Senior Business Analyst with a proven track record at Copyright Agency, adept in gap analysis and stakeholder management. I excelled in transforming complex business requirements into actionable strategies. I am renowned for exceptional problem-solving abilities and effective communication, driving significant business process improvements.
Overview
11
11
years of professional experience
Work History
Senior Business Analyst
Copyright Agency
Sydney, NSW
01.2019 - Current
- Conducted gap analysis between current state processes and desired future state processes.
- Created and provided support for custom reports summarising business and finacial data.
- Prepared business proposals and presentations for various stakeholders.
- Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
- Mapped and documented interfaces between legacy and new systems.
- Performed root cause analysis to determine underlying issues in complex problems.
Business Analyst
Ministry of Health
, NSW
02.2017 - 12.2018
- Managed relationships between the Ministry and primary external stakeholders.
- Coordinate allocation of development, testing, and infrastructure resources.
- Analysis of data for relation to legislative reporting and application usage.
- Managed comprehensive project documentation including proposals, requirements, test cases, and training materials.
Business Analyst
RT Health Fund
Surry Hills, NSW
01.2017 - 01.2018
- Liased with key stakholders on requirements and support issues.
- Central liaison better stakeholders and vendors
- Managed project documentation e.g. requirements, project resource requirements and availability, test cases, training resources, risk registers
- Manage and distribute workload to developers, testers and other business analysts.
- Consultant on projects as SME
- Analysis of data regarding support issues to determine extent of the issue
Business Analyst
Pacific Health Dynamics
, NSW
06.2014 - 12.2016
- Generated comprehensive documentation for 'as is' and 'to be' processes.
- Generated quotes and invoices promptly.
- Developed comprehensive release manuals.
- Conducted detailed presentations on updates to applications.
- Coordinated and executed client workshops both locally and interstate.
Skills
- Requirements gathering
- Stakeholder management
- Coordinating and executing SIT, UAT, E2E
- Moderate SQL proficiency
- Data analysis
- User training
- Gap analysis
- Problem-solving
- Risk assessment
- Verbal and written communication
- Business process improvement
Affiliations
- I am an avid Formula 1 and cricket fan
- I keep an 8ft marine fish tank
References
References available upon request.
Timeline
Senior Business Analyst
Copyright Agency
01.2019 - Current
Business Analyst
Ministry of Health
02.2017 - 12.2018
Business Analyst
RT Health Fund
01.2017 - 01.2018
Business Analyst
Pacific Health Dynamics
06.2014 - 12.2016
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